Voyado incident

Elevate Classification Issue

Minor Resolved View vendor source →

Voyado experienced a minor incident on May 22, 2026 affecting API, lasting 6h 20m. The incident has been resolved; the full update timeline is below.

Started
May 22, 2026, 07:40 AM UTC
Resolved
May 22, 2026, 02:01 PM UTC
Duration
6h 20m
Detected by Pingoru
May 22, 2026, 07:40 AM UTC

Affected components

API

Update timeline

  1. identified May 22, 2026, 07:40 AM UTC

    We currently have a problem with classification of new or changed product data. Already existing data is unaffected. Investigation to resolve the issue is ongoing.

  2. resolved May 22, 2026, 02:01 PM UTC

    The classification issue has been fixed. New and changed product data is now being processed again. We are working through the backlog, so classification for some recently added products may take some time to complete.