Voyado incident

[Elevate] Partial outage of the Elevate Application

Major Resolved View vendor source →

Voyado experienced a major incident on July 10, 2026 affecting Apps, lasting 1h 48m. The incident has been resolved; the full update timeline is below.

Started
Jul 10, 2026, 11:00 AM UTC
Resolved
Jul 10, 2026, 12:48 PM UTC
Duration
1h 48m
Detected by Pingoru
Jul 10, 2026, 11:00 AM UTC

Affected components

Apps

Update timeline

  1. investigating Jul 10, 2026, 11:23 AM UTC

    We are experiencing an ongoing intermittent outage affecting the Elevate App. We have contacted the 3rd party host provider and they are working on solving it.

  2. identified Jul 10, 2026, 11:32 AM UTC

    The 3rd party provider has applied a mitigation that should resolved the problem temporarily, while they are investigate the root cause.

  3. monitoring Jul 10, 2026, 12:00 PM UTC

    The mitigation made by the 3rd party provider resolved the problem. We will continue by monitor it closely for some time..

  4. resolved Jul 10, 2026, 12:48 PM UTC

    The 3rd party provider has resolved the issue.