Voyado incident
Issues with contact filters for point calculation, automations and messages
Minor Vendor's status page →
Resolved after 4 hours 16 minutes, affecting Web Application and Messaging and 1 more, on September 29, 2026.
A fix has been deployed. We're monitoring the result.
Affected components
Web ApplicationMessagingAutomations
Update timeline
- identified Sep 29, 2026, 08:24 AM UTC
We have identified an issue with Targeting affecting a subset of customers who use specific contact filters. This may impact point calculation, automations, and messages for affected customers.
- identified Sep 29, 2026, 08:39 AM UTC
A fix is currently being deployed. Impact may continue until the deployment is complete.
- monitoring Sep 29, 2026, 09:51 AM UTC
A fix has been deployed. We're monitoring the result.
- resolved Sep 29, 2026, 12:40 PM UTC
This incident has been resolved.
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