Voyado incident

Voyado Engage- Performance degradation affecting a subset of customers

Minor Resolved View vendor source →

Voyado experienced a minor incident on April 8, 2026 affecting API and Messaging and 1 more component, lasting 23h 38m. The incident has been resolved; the full update timeline is below.

Started
Apr 08, 2026, 08:49 AM UTC
Resolved
Apr 09, 2026, 08:27 AM UTC
Duration
23h 38m
Detected by Pingoru
Apr 08, 2026, 08:49 AM UTC

Affected components

APIMessagingAutomations

Update timeline

  1. investigating Apr 08, 2026, 08:49 AM UTC

    The issue with intermittent degraded performance from yesterday has returned, the remediations made yesterday seems not to be sufficient. Investigation ongoing.

  2. monitoring Apr 08, 2026, 03:37 PM UTC

    Following actions taken to address the issue, we are seeing improvements in system performance and stability. We will continue to monitor closely to ensure the situation remains stable.

  3. resolved Apr 09, 2026, 08:27 AM UTC

    All services are now operating normally. We will continue to monitor to ensure stability.