Is Vertex down?
Last checked just nowActive incident: Vertex Indirect Tax Cloud Returns Functionality Degradation
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Real-time Vertex status, recent outages, and incident history — pulled directly from Vertex's official status page at https://status.vertexinc.com every 5 minutes. Pingoru tracks 24 Vertex services and has captured 15 incidents in the last 90 days (99.72% uptime). Get email, Slack, Discord, or webhook alerts the moment Vertex reports a new incident — free for 5 monitors, no credit card.
Recent outages & incidents
Past 7 days- Calc
2 updates · show timeline
- investigating · Apr 24, 2026, 09:38 AM UTC
Our monitoring processes indicate that some customers are experiencing an issue receiving tax calculations from the Vertex Cloud platform. Vertex’s Production Support team is actively investigating the issue. We will share additional information on the Status page as soon as it is available. If you have any questions, please submit a ticket via the Vertex Community.
- resolved · Apr 24, 2026, 10:39 AM UTC
This incident has been resolved.
Latest: This incident has been resolved.
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- CalcCalc
3 updates · show timeline
- identified · Apr 22, 2026, 07:01 PM UTC
We are currently investigating an issue with TokenGuard retrievals which may be impacting a number of Vertex products and services
- monitoring · Apr 22, 2026, 07:12 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved · Apr 22, 2026, 07:20 PM UTC
This incident has been resolved.
Latest: This incident has been resolved.
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See the full Vertex outage history
5 more incidents in the last 90 days, plus the full multi-year archive of per-service events and update timelines.
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Outage history
Past 30 days · 5 incidents- Vertex Cloud Indirect Tax - Calc Service Disruption ResolvedStarted Apr 24, 2026, 09:38 AM UTC · Resolved Apr 24, 2026, 10:39 AM UTC · 1h
- TokenGuard Functionlaity Degradation ResolvedStarted Apr 22, 2026, 07:01 PM UTC · Resolved Apr 22, 2026, 07:20 PM UTC · 18m
- Vertex Indirect Tax Cloud Returns Functionality Degradation OngoingStarted Apr 03, 2026, 08:53 PM UTC · ● 25d 21h
- Vertex Cloud Indirect Tax Returns Performance Incident ResolvedStarted Apr 01, 2026, 06:29 PM UTC · Resolved Apr 01, 2026, 10:19 PM UTC · 3h 50m
- Vertex Cloud Indirect Tax - Portal Degradation ResolvedStarted Apr 01, 2026, 03:08 PM UTC · Resolved Apr 01, 2026, 04:31 PM UTC · 1h 23m
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