Is Clover down?

Please be aware that Clover is experiencing an issue impacting Ecommerce products, including shopping cart plugins, online ordering, virtual terminal, and third-party Ecommerce applications. The Clover Engineering team is currently working on resolving this issue. We appreciate your patience.

The issue has been identified and a fix is being implemented.

The issue has been resolved, and all Clover systems are working as expected. If you need further assistance, please contact Clover support at 1-877-273-8191. Thank you again for your patience while we worked through this issue.

We are currently investigating an issue affecting our Customer Engagement Apps. Impacted merchants and customers may notice that application features—including rewards, promos, and feedback—are missing from device dashboards. Additionally, reward redemptions for speed-bump prepaid and postpaid accounts are currently disrupted. Our engineering team is actively working to identify the root cause and restore full functionality. We apologize for any inconvenience and will provide another update as soon as more information becomes available.

Our engineering teams are continuing to actively investigate the issue affecting Customer Engagement Apps (including rewards, promos, and feedback), as well as speed-bump prepaid/postpaid reward redemptions. We are actively isolating the root cause and working toward a resolution. We apologize for any inconvenience and will provide another update as soon as more information becomes available.

The issue has been resolved, and all Clover systems are working as expected. If you need further assistance, please contact Clover support at 1-877-273-8191. Thank you again for your patience while we worked through this issue.

We are currently investigating an issue where a small subset of merchants using the Safari browser are unable to log into the Web Dashboard or set up new accounts. Our engineering team is actively working on a fix to resolve this error. In the meantime, impacted users can bypass this issue by logging in or registering using an alternative web browser, such as Google Chrome, Mozilla Firefox, or Microsoft Edge. We appreciate your patience and will share another update as soon as more information becomes available.

The issue has been resolved, and all Clover systems are working as expected. If you need further assistance, please contact Clover support at 1-877-273-8191. Thank you again for your patience while we worked through this issue.

Clover merchants may currently experience issues with Cloud Pay Display functionality and Merchant Web Dashboards. Our engineers are actively working on identifying the root cause. We greatly appreciate your ongoing patience as we work to resolve this issue, and we will provide an update once we have an estimated time for resolution. Thank you for your understanding.

Clover merchants may currently experiencing issues with Web Dashboard login and Syncing between devices, Cloud Pay Display Payments, Refunds and Voids. Our engineers are actively working to fix the issue. We greatly appreciate your ongoing patience as we work to resolve this issue, and we will provide an update once we have an estimated time for resolution. Thank you for your understanding.

We have identified the issue. We are actively working to remediate this issue. We appreciate the patience.

The impacted services are actively recovering; we will continue to monitor until full health is restored. If you need further assistance, please contact Clover support. Thank you again for your patience while we worked through this issue.

We are aware that Mastercard and Visa Card are experiencing a outage that may impact processing for some merchants. Our teams are working closely with Mastercard/ Visa to resolve the issue as quickly as possible. Please note that this is an issue affecting Mastercard/ Visa systems and not a Clover-specific problem. We will continue to monitor the situation and provide updates as more information becomes available. Thank you for your patience and understanding.

We are investigating an issue affecting payment processing for some merchants. Our engineering teams are actively working on a fix. We will provide updates here as soon as more information is available. Thank you for your patience.

The issue has been resolved, and all Clover systems are working as expected. If you need further assistance, please contact Clover support at 1-877-273-8191. Thank you again for your patience while we worked through this issue.