Resolved after 3 hours 38 minutes, affecting Vertex Certificate Center, on October 24, 2026.
The issue has been identified and a fix is being implemented.
Affected components
Vertex Certificate Center
Update timeline
- investigating Oct 24, 2026, 04:44 PM UTC
Our monitoring processes indicate that some customers are experiencing degradation with the Certificate Center sync functionality. Vertex’s Production Support team is actively investigating the issue. We will share additional information on the Status page as soon as it is available. If you have any questions, please submit a ticket via the Vertex Community.
- identified Oct 24, 2026, 05:21 PM UTC
The issue has been identified and a fix is being implemented.
- resolved Oct 24, 2026, 08:23 PM UTC
This incident has been resolved.
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