Vertex incident

Elevated Errors with eComm Business ID Validator

Minor Resolved View vendor source →

Vertex experienced a minor incident on September 16, 2026 affecting Vertex for eCommerce, lasting 1h 22m. The incident has been resolved; the full update timeline is below.

Started
Sep 16, 2026, 03:23 PM UTC
Resolved
Sep 16, 2026, 04:45 PM UTC
Duration
1h 22m
Detected by Pingoru
Sep 16, 2026, 03:23 PM UTC

Affected components

Vertex for eCommerce

Update timeline

  1. investigating Sep 16, 2026, 03:23 PM UTC

    We're experiencing an elevated level of errors and are currently looking into the issue.

  2. identified Sep 16, 2026, 03:45 PM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Sep 16, 2026, 04:45 PM UTC

    This incident has been resolved.