Verisk incident
Monitoring : Partial outage affecting FTP and PGP return file delivery
Ongoing since 03:03 PM UTC, affecting Claims Reporting - Integrated Submission - FTP.
We’ve identified the cause of the delay in report generation, and our team has worked through the remaining reports. Reports for earlier submissions are now available. Reports for today’s large file submissions are still being processed, and we’ll confirm once they have all been generated.
Affected components
Update timeline
- investigating Oct 27, 2026, 03:03 PM UTC
Our team is currently investigating the issue affecting FTP and PGP output. Rest assured, we're working diligently to restore normal service.
- identified Oct 27, 2026, 04:17 PM UTC
Some return files are still being generated because processing is still underway. Some of the processing scheduled for today’s run did not start, and our team is still investigating the cause. We expect all return files to be available once the in-progress processing completes.
- monitoring Oct 27, 2026, 04:52 PM UTC
We’ve identified the cause of the delay in report generation, and our team has worked through the remaining reports. Reports for earlier submissions are now available. Reports for today’s large file submissions are still being processed, and we’ll confirm once they have all been generated.
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