Is Rapid7 down?
Last checked 4m agoNo incidents right now.
Rapid7 is operational right now. Last checked 4m ago; the most recent incident resolved 2d ago.
Real-time Rapid7 status, recent outages, and incident history — pulled directly from Rapid7's official status page at https://status.rapid7.com every 5 minutes. Pingoru tracks 152 Rapid7 services and has captured 63 incidents in the last 90 days (99.50% uptime). Get email, Slack, Discord, or webhook alerts the moment Rapid7 reports a new incident — free for 5 monitors, no credit card.
Recent outages & incidents
Past 90 days- User InterfaceUser Interface
Timeline · 3 updates
- investigating · Sep 16, 2026, 01:51 PM UTC
We are currently investigating a degradation with Command Platform Dashboard Experiences for Exposure Management and Detection and Response.
- monitoring · Sep 16, 2026, 02:00 PM UTC
Services have returned to normal. Our team will continue to monitor to ensure stability.
- resolved · Sep 16, 2026, 02:23 PM UTC
This incident has been resolved.
Latest: This incident has been resolved.
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Timeline · 5 updates
- monitoring · Sep 16, 2026, 09:27 AM UTC
We are currently monitoring a vendor issue affecting access to the Rapid7 Customer Support Portal. Our teams are actively working to stabilise the service and restore customer access. In the interim, please contact your Rapid7 Account Team for assistance.
- monitoring · Sep 16, 2026, 10:58 AM UTC
We are continuing to monitor the vendor issue affecting access to the Rapid7 Customer Support Portal. For any urgent matters in the interim, please contact your Rapid7 Account Team directly by email or phone. We will share a further update as soon as the position changes.
- monitoring · Sep 16, 2026, 11:33 AM UTC
Our vendor has confirmed they are deploying a resolution to the issue affecting access to the Rapid7 Customer Support Portal. We are continuing to monitor progress and will provide a further update as the position changes. For any urgent matters in the interim, please contact your Rapid7 Account Team directly by email or phone.
- monitoring · Sep 16, 2026, 02:32 PM UTC
We continue to see signs of recovery and are closely monitoring our vendor's progress and updates. For any urgent matters in the interim, please contact your Rapid7 Account Team directly by email or phone.
- resolved · Sep 16, 2026, 04:31 PM UTC
Access to the Rapid7 Customer Support Portal has been restored and we are no longer seeing signs of impact. We will continue to monitor and would encourage you to contact your Rapid7 Account Team if you experience any further difficulty accessing the portal.
Latest: Access to the Rapid7 Customer Support Portal has been restored and we are no longer seeing signs of impact. We will continue to monitor and would encourage you to contact your Rapi…
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- User InterfaceUser InterfaceUser InterfaceUser InterfaceData Processing
Timeline · 5 updates
- identified · Sep 03, 2026, 10:31 PM UTC
We are currently investigating an issue affecting Exposure Command Platform Experiences. Customers may experience latency and errors. Our engineering teams are actively monitoring a related vendor issue and focused on restoring normal service. Updates will be posted here as they become available.
- monitoring · Sep 03, 2026, 10:33 PM UTC
A fix has been implemented and we are monitoring the results.
- monitoring · Sep 03, 2026, 10:33 PM UTC
We are continuing to monitor for any further issues.
- monitoring · Sep 03, 2026, 10:37 PM UTC
We are continuing to monitor for any further issues.
- resolved · Sep 03, 2026, 10:40 PM UTC
This incident has been resolved.
Latest: This incident has been resolved.
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- Data ProcessingData ProcessingData ProcessingData Processing
Timeline · 3 updates
- investigating · Aug 18, 2026, 04:41 PM UTC
We will be performing scheduled maintenance on SIEM/Collectors on 19/08/2026 17:00 PM UTC - 19/08/2026 18:00 PM UTC. During this time, customers may experience collector temporary stopping of collection. Impact: collection stopping on all collector based sources for 5-10 minutes. Worst case scenario: Collector goes offline until manual intervention We appreciate your patience and understanding as we work to improve the reliability and performance of our services.
- monitoring · Aug 19, 2026, 05:03 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved · Aug 19, 2026, 05:55 PM UTC
This incident has been resolved.
Latest: This incident has been resolved.
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- Data ProcessingData Processing
Timeline · 4 updates
- investigating · Aug 17, 2026, 03:44 PM UTC
We will be performing scheduled maintenance on SIEM/Collectors on 18/08/2026 16:00 PM UTC - 18/08/2026 17:00 PM UTC. During this time, customers may experience collector temporary stopping of collection. Impact: collection stopping on all collector based sources for 5-10 minutes. Worst case scenario: Collector goes offline until manual intervention We appreciate your patience and understanding as we work to improve the reliability and performance of our services.
- identified · Aug 18, 2026, 04:04 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring · Aug 18, 2026, 04:08 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved · Aug 18, 2026, 04:55 PM UTC
This incident has been resolved.
Latest: This incident has been resolved.
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See the full Rapid7 outage history
3 more incidents in the last 90 days, plus the full multi-year archive of per-service events and update timelines.
Browse Rapid7 outage history →Or sign up free to get alerts when Rapid7 breaks · 10 free monitors · No credit card
- Started Sep 16, 2026, 01:51 PM UTC · Resolved Sep 16, 2026, 02:23 PM UTC · 31m
- Rapid7 Customer Portal Degradation ResolvedStarted Sep 16, 2026, 09:27 AM UTC · Resolved Sep 16, 2026, 04:31 PM UTC · 7h 3m
- Exposure Command Degradation ResolvedStarted Sep 03, 2026, 10:31 PM UTC · Resolved Sep 03, 2026, 10:40 PM UTC · 9m
- Started Aug 18, 2026, 04:41 PM UTC · Resolved Aug 19, 2026, 05:55 PM UTC · 1d 1h
- Started Aug 17, 2026, 03:44 PM UTC · Resolved Aug 18, 2026, 04:55 PM UTC · 1d 1h
- API Gateway Instability (EU Region) ResolvedStarted Aug 14, 2026, 04:09 PM UTC · Resolved Aug 14, 2026, 05:00 PM UTC · 51m
- Started Aug 13, 2026, 03:37 PM UTC · Resolved Aug 14, 2026, 05:00 PM UTC · 1d 1h
- Started Aug 03, 2026, 04:55 PM UTC · Resolved Aug 03, 2026, 05:45 PM UTC · 50m