Is Veriff down?
Last checked 2m agoNo active incidents. All 20 components operational.
Veriff is operational right now. Last checked 2m ago; the most recent incident resolved 5d ago.
Real-time Veriff status, recent outages, and incident history: pulled directly from Veriff's official status page at status.veriff.com every 5 minutes. Pingoru tracks 20 Veriff services and has captured 9 incidents in the last 90 days (99.91% uptime). Get email, Slack, Discord, or webhook alerts the moment Veriff reports a new incident, free for 3 monitors, no credit card.
Recent outages & incidents
Past 90 days- APIVerification Decisions
Timeline · 4 updates
- investigating · Oct 28, 2026, 08:36 PM UTC
We are currently investigating a potential issue with our services. Our team is investigating to determine if everything is working as expected. We will provide an update on our findings as soon as possible.
- identified · Oct 28, 2026, 08:47 PM UTC
The issue has been identified and services are recovering
- monitoring · Oct 28, 2026, 09:20 PM UTC
Services have recovered and we are monitoring to ensure stability.
- resolved · Oct 28, 2026, 09:38 PM UTC
Our initial assessment indicated that API response times were affected. Further investigation has shown that API performance was not impacted. The only effect was delayed verification decisions for a small subset of hybrid sessions. Our decision-making capability remained fully operational throughout the incident.
Latest: Our initial assessment indicated that API response times were affected. Further investigation has shown that API performance was not impacted. The only effect was delayed verificat…
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- Verification DecisionsVerification Decisions
Timeline · 3 updates
- investigating · Oct 27, 2026, 02:56 PM UTC
We have identified an issue with a component update that is causing more sessions than usual to be routed to manual review. As a result, decision times for hybrid sessions (automatic decisions with manual fallback) may be longer than usual. We are actively working on a fix and will provide updates as more information becomes available.
- investigating · Oct 27, 2026, 02:57 PM UTC
We are continuing to investigate this issue.
- resolved · Oct 27, 2026, 03:34 PM UTC
Following a period of successful monitoring, we have confirmed that the issue is fully resolved. System metrics have returned to normal and all services are operational. Thank you for your patience with us.
Latest: Following a period of successful monitoring, we have confirmed that the issue is fully resolved. System metrics have returned to normal and all services are operational. Thank you …
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- Verification DecisionsVerification DecisionsVerification Decisions
Timeline · 1 update
- resolved · Oct 23, 2026, 02:13 PM UTC
During the period of 07:40AM - 1:23PM (UTC), our address parsing service experienced degraded performance. The issue was identified and faulty release was rollback by our team before this notification was published. The service is currently operational and address parsing is working as expected. More information, including the impact, will be available in the incident RCA. Do not hesitate to contact our support team in case of questions!
Latest: During the period of 07:40AM - 1:23PM (UTC), our address parsing service experienced degraded performance. The issue was identified and faulty release was rollback by our team befo…
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Timeline · 1 update
- resolved · Oct 06, 2026, 09:30 PM UTC
We have identified degraded performance with expired and abandoned session webhooks, as well as an issue viewing these sessions in Station. Our team has mitigated the root cause of the issue that was contributing to this degradation.
Latest: We have identified degraded performance with expired and abandoned session webhooks, as well as an issue viewing these sessions in Station. Our team has mitigated the root cause of…
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- Verification DecisionsVerification DecisionsVerification Decisions
Timeline · 4 updates
- investigating · Oct 01, 2026, 08:05 AM UTC
We are currently investigating potential degraded performance with Verification Decisions. Our team is working on identifying root cause of the issue that is contributing to delayed decisions and will provide an update shortly.
- identified · Oct 01, 2026, 08:19 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring · Oct 01, 2026, 08:19 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved · Oct 01, 2026, 10:24 AM UTC
Following a period of successful monitoring, we have confirmed that the issue is fully resolved. System metrics have returned to normal and all services are operational. Thank you for your patience with us.
Latest: Following a period of successful monitoring, we have confirmed that the issue is fully resolved. System metrics have returned to normal and all services are operational. Thank you …
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See the full Veriff outage history
4 more incidents in the last 90 days, plus the full multi-year archive of per-service events and update timelines.
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Incident record
Since April 2026 · Statuspage by Atlassian · 20 components checked every 5 minutesThe longest incident in the last year, Our service is experiencing issues on July 6, 2026, ran for 4 days. 36 maintenance windows announced in the same period.
Most affected components, last 12 months
- Verification Decisions (Enterprise Europe)25
- Verification Decisions (Enterprise USA)24
- Verification Decisions (SaaS)18
- API (Enterprise Europe)7
- API (Enterprise USA)5
Latest incidents
- Delayed decision for a subset of verification sessions
We are currently investigating a potential issue with our services. Our team is investigating to determine if everything is working as expected. We will…
- Our service is experiencing issues
We have identified an issue with a component update that is causing more sessions than usual to be routed to manual review. As a result, decision times for…
- Retrospective Update
During the period of 07:40AM - 1:23PM (UTC), our address parsing service experienced degraded performance. The issue was identified and faulty release was…
- Started Oct 28, 2026, 08:36 PM UTC · Resolved Oct 28, 2026, 09:38 PM UTC · 1h 1m
- Our service is experiencing issues ResolvedStarted Oct 27, 2026, 02:56 PM UTC · Resolved Oct 27, 2026, 03:34 PM UTC · 38m
- Retrospective Update ResolvedStarted Oct 23, 2026, 07:40 AM UTC · Resolved Oct 23, 2026, 10:23 AM UTC · 2h 43m
- Our service experienced issues ResolvedStarted Oct 06, 2026, 09:30 PM UTC · Resolved Oct 06, 2026, 09:30 PM UTC · –
- Our service is experiencing issues ResolvedStarted Oct 01, 2026, 08:05 AM UTC · Resolved Oct 01, 2026, 10:24 AM UTC · 2h 19m
- Our service is experiencing issues ResolvedStarted Sep 03, 2026, 10:18 PM UTC · Resolved Sep 04, 2026, 06:20 AM UTC · 8h 2m
- Our service is experiencing issues ResolvedStarted Aug 31, 2026, 08:46 PM UTC · Resolved Aug 31, 2026, 10:08 PM UTC · 1h 22m
- Started Aug 26, 2026, 04:18 PM UTC · Resolved Aug 26, 2026, 04:40 PM UTC · 22m