Is Veriff down?

Last checked 2m ago
Current status
Veriff is up

No active incidents. All 20 components operational.

  • Official status page: status.veriff.com
  • Checked every 5 minutes
  • 20 components tracked

Veriff is operational right now. Last checked 2m ago; the most recent incident resolved 5d ago.

Real-time Veriff status, recent outages, and incident history: pulled directly from Veriff's official status page at status.veriff.com every 5 minutes. Pingoru tracks 20 Veriff services and has captured 9 incidents in the last 90 days (99.91% uptime). Get email, Slack, Discord, or webhook alerts the moment Veriff reports a new incident, free for 3 monitors, no credit card.

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Veriff uptime 99.91% uptime · past 90 days
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Recent outages & incidents

Past 90 days
  1. Resolved 1h 1m
    Started Oct 28, 2026, 08:36 PM UTC · Resolved Oct 28, 2026, 09:38 PM UTC
    APIVerification Decisions
    Timeline · 4 updates
    • investigating · Oct 28, 2026, 08:36 PM UTC

      We are currently investigating a potential issue with our services. Our team is investigating to determine if everything is working as expected. We will provide an update on our findings as soon as possible.

    • identified · Oct 28, 2026, 08:47 PM UTC

      The issue has been identified and services are recovering

    • monitoring · Oct 28, 2026, 09:20 PM UTC

      Services have recovered and we are monitoring to ensure stability.

    • resolved · Oct 28, 2026, 09:38 PM UTC

      Our initial assessment indicated that API response times were affected. Further investigation has shown that API performance was not impacted. The only effect was delayed verification decisions for a small subset of hybrid sessions. Our decision-making capability remained fully operational throughout the incident.

    Latest: Our initial assessment indicated that API response times were affected. Further investigation has shown that API performance was not impacted. The only effect was delayed verificat…

  2. Resolved 38m
    Started Oct 27, 2026, 02:56 PM UTC · Resolved Oct 27, 2026, 03:34 PM UTC
    Verification DecisionsVerification Decisions
    Timeline · 3 updates
    • investigating · Oct 27, 2026, 02:56 PM UTC

      We have identified an issue with a component update that is causing more sessions than usual to be routed to manual review. As a result, decision times for hybrid sessions (automatic decisions with manual fallback) may be longer than usual. We are actively working on a fix and will provide updates as more information becomes available.

    • investigating · Oct 27, 2026, 02:57 PM UTC

      We are continuing to investigate this issue.

    • resolved · Oct 27, 2026, 03:34 PM UTC

      Following a period of successful monitoring, we have confirmed that the issue is fully resolved. System metrics have returned to normal and all services are operational. Thank you for your patience with us.

    Latest: Following a period of successful monitoring, we have confirmed that the issue is fully resolved. System metrics have returned to normal and all services are operational. Thank you …

  3. Resolved 2h 43m
    Started Oct 23, 2026, 07:40 AM UTC · Resolved Oct 23, 2026, 10:23 AM UTC
    Verification DecisionsVerification DecisionsVerification Decisions
    Timeline · 1 update
    • resolved · Oct 23, 2026, 02:13 PM UTC

      During the period of 07:40AM - 1:23PM (UTC), our address parsing service experienced degraded performance. The issue was identified and faulty release was rollback by our team before this notification was published. The service is currently operational and address parsing is working as expected. More information, including the impact, will be available in the incident RCA. Do not hesitate to contact our support team in case of questions!

    Latest: During the period of 07:40AM - 1:23PM (UTC), our address parsing service experienced degraded performance. The issue was identified and faulty release was rollback by our team befo…

  4. Resolved –
    Started Oct 06, 2026, 09:30 PM UTC · Resolved Oct 06, 2026, 09:30 PM UTC
    Timeline · 1 update
    • resolved · Oct 06, 2026, 09:30 PM UTC

      We have identified degraded performance with expired and abandoned session webhooks, as well as an issue viewing these sessions in Station. Our team has mitigated the root cause of the issue that was contributing to this degradation.

    Latest: We have identified degraded performance with expired and abandoned session webhooks, as well as an issue viewing these sessions in Station. Our team has mitigated the root cause of…

  5. Resolved 2h 19m
    Started Oct 01, 2026, 08:05 AM UTC · Resolved Oct 01, 2026, 10:24 AM UTC
    Verification DecisionsVerification DecisionsVerification Decisions
    Timeline · 4 updates
    • investigating · Oct 01, 2026, 08:05 AM UTC

      We are currently investigating potential degraded performance with Verification Decisions. Our team is working on identifying root cause of the issue that is contributing to delayed decisions and will provide an update shortly.

    • identified · Oct 01, 2026, 08:19 AM UTC

      The issue has been identified and a fix is being implemented.

    • monitoring · Oct 01, 2026, 08:19 AM UTC

      A fix has been implemented and we are monitoring the results.

    • resolved · Oct 01, 2026, 10:24 AM UTC

      Following a period of successful monitoring, we have confirmed that the issue is fully resolved. System metrics have returned to normal and all services are operational. Thank you for your patience with us.

    Latest: Following a period of successful monitoring, we have confirmed that the issue is fully resolved. System metrics have returned to normal and all services are operational. Thank you …

See the full Veriff outage history

4 more incidents in the last 90 days, plus the full multi-year archive of per-service events and update timelines.

Browse Veriff outage history →

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Incident record

Since April 2026 · Statuspage by Atlassian · 20 components checked every 5 minutes
52incidents recorded
47last 12 months
9last 90 days
6 hourstypical duration, 12 months

The longest incident in the last year, Our service is experiencing issues on July 6, 2026, ran for 4 days. 36 maintenance windows announced in the same period.

Most affected components, last 12 months

  • Verification Decisions (Enterprise Europe)25
  • Verification Decisions (Enterprise USA)24
  • Verification Decisions (SaaS)18
  • API (Enterprise Europe)7
  • API (Enterprise USA)5

Latest incidents

  • Delayed decision for a subset of verification sessions October 28, 2026 · 61 minutes · degraded service

    We are currently investigating a potential issue with our services. Our team is investigating to determine if everything is working as expected. We will…

  • Our service is experiencing issues October 27, 2026 · 38 minutes · degraded service

    We have identified an issue with a component update that is causing more sessions than usual to be routed to manual review. As a result, decision times for…

  • Retrospective Update October 23, 2026 · 3 hours · notice

    During the period of 07:40AM - 1:23PM (UTC), our address parsing service experienced degraded performance. The issue was identified and faulty release was…

Outage history

Past 90 days · 9 incidents View full outage history →