Is GBG down?
Last checked 6m agoNo incidents right now.
GBG is operational right now. Last checked 6m ago; the most recent incident resolved 48d ago.
Real-time GBG status, recent outages, and incident history — pulled directly from GBG's official status page at https://www.gbgstatus.com every 5 minutes. Pingoru tracks 1 GBG service and has captured 179 incidents in the last 90 days (76.66% uptime). Get email, Slack, Discord, or webhook alerts the moment GBG reports a new incident — free for 5 monitors, no credit card.
Recent outages & incidents
Past 90 days-
Timeline · 2 updates
- resolved · Aug 07, 2026, 03:16 PM UTC
The AcuFill Activation server was down during maintenance. Customers were unable to activate their PCs.
- postmortem · Aug 07, 2026, 03:18 PM UTC
I wanted to let you know that the activation server is now back online and functioning normally. Our investigation found that the database underwent maintenance, which caused the connection to be closed and resulted in the activation service becoming unavailable. This had not surfaced previously because the database on the older Windows Server 2012 environment was never upgraded and therefore did not encounter the same behavior. We are currently working on a permanent fix to ensure the activation service can recover properly from future database maintenance events and to help prevent similar disruptions. We apologize for any inconvenience this may have caused and appreciate your patience while we worked to restore service.
Latest: I wanted to let you know that the activation server is now back online and functioning normally. Our investigation found that the database underwent maintenance, which caused the c…
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- AU / NZ greenID Test Environment
Timeline · 2 updates
- investigating · Jul 30, 2026, 05:44 AM UTC
We are currently experiencing an issue impacting customers using MSSL certificates to access the TEST environment. Our team is investigating the issue and is working to resolve it as quickly as possible. We will provide further updates as more information becomes available.
- investigating · Jul 30, 2026, 05:46 AM UTC
We are continuing to investigate this issue.
Latest: We are continuing to investigate this issue.
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- Capture V4
Timeline · 2 updates
- investigating · Jul 29, 2026, 04:12 PM UTC
Please be advised we are aware of an issue affecting customers using our Brazil dataset. Customers may experience empty responses being returned We apologise for the impact this may be having on your business. Our incident team are working hard to identify and fix the root cause as quickly as possible. Further updates to follow.
- resolved · Jul 29, 2026, 07:00 PM UTC
We’re pleased to inform you that the service disruption we reported earlier is now resolved. Thank you for your patience whilst we restored service. The incident duration was between 16:51 – 19:31 BST DATE 29/07/2026
Latest: We’re pleased to inform you that the service disruption we reported earlier is now resolved. Thank you for your patience whilst we restored service. The incident duration was betwe…
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- China National ID (0361)
Timeline · 5 updates
- identified · Jul 29, 2026, 09:46 AM UTC
We are currently experiencing a service disruption that may be preventing you from using our service. We’re sorry for the impact this may be having on your Business and we’re working hard to get this back up and running.
- identified · Jul 29, 2026, 01:07 PM UTC
We're continuing to experience a service disruption which may cause checks for China national ID to result in a 'No match' . We're sorry for the impact this may be having on your business. We're working hard to restore service.
- identified · Jul 29, 2026, 04:05 PM UTC
We're continuing to experience a service disruption which may cause checks for China national ID to result in a 'No match' . We're sorry for the impact this may be having on your business. We're working hard to restore service.
- identified · Jul 29, 2026, 07:00 PM UTC
The match rate for this item check is steadily increasing and we believe the issue has now been resolved. Our teams are closely monitoring this before closing the incident.
- resolved · Jul 30, 2026, 07:36 AM UTC
We’re pleased to inform you that the service disruption we reported earlier is now resolved. Thank you for your patience whilst we restored service.
Latest: We’re pleased to inform you that the service disruption we reported earlier is now resolved. Thank you for your patience whilst we restored service.
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- KleberCA+
Timeline · 2 updates
- investigating · Jul 29, 2026, 04:23 AM UTC
We're currently investigating a partial outage affecting some Kleber instances caused by disk space exhaustion. Our team is working to identify the root cause and restore full service. We'll provide further updates as they become available.
- resolved · Jul 29, 2026, 05:01 AM UTC
The issue affecting some Kleber Production instances has been resolved. To prevent similar issues, we are currently upgrading the storage and instance sizes across all Kleber Production clusters. All services are operating normally. Thank you for your patience and understanding.
Latest: The issue affecting some Kleber Production instances has been resolved. To prevent similar issues, we are currently upgrading the storage and instance sizes across all Kleber Produ…
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See the full GBG outage history
46 more incidents in the last 90 days, plus the full multi-year archive of per-service events and update timelines.
Browse GBG outage history →Or sign up free to get alerts when GBG breaks · 10 free monitors · No credit card
- AcuFill Activation Server Down ResolvedStarted Aug 07, 2026, 03:16 PM UTC · Resolved Aug 07, 2026, 10:00 AM UTC · —
- Started Jul 30, 2026, 05:44 AM UTC · Resolved Jul 30, 2026, 09:01 AM UTC · 3h 17m
- Started Jul 29, 2026, 04:12 PM UTC · Resolved Jul 29, 2026, 07:00 PM UTC · 2h 48m
- Started Jul 29, 2026, 09:46 AM UTC · Resolved Jul 30, 2026, 07:36 AM UTC · 21h 49m
- Update: Kleber Partial Outage ResolvedStarted Jul 29, 2026, 04:23 AM UTC · Resolved Jul 29, 2026, 05:01 AM UTC · 37m
- Started Jul 24, 2026, 06:01 AM UTC · Resolved Jul 24, 2026, 06:01 AM UTC · —
- Started Jul 24, 2026, 05:59 AM UTC · Resolved Jul 24, 2026, 05:59 AM UTC · —
- Started Jul 24, 2026, 05:55 AM UTC · Resolved Jul 24, 2026, 05:55 AM UTC · —