Resolved after 1 hour 1 minute, affecting API and Verification Decisions, on October 28, 2026.
Our initial assessment indicated that API response times were affected. Further investigation has shown that API performance was not impacted. The only effect was delayed verification decisions for a small subset of hybrid sessions. Our decision-making capability remained fully operational throughout the incident.
Affected components
Update timeline
- investigating Oct 28, 2026, 08:36 PM UTC
We are currently investigating a potential issue with our services. Our team is investigating to determine if everything is working as expected. We will provide an update on our findings as soon as possible.
- identified Oct 28, 2026, 08:47 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Oct 28, 2026, 09:20 PM UTC
Services have recovered and we are monitoring to ensure stability.
- resolved Oct 28, 2026, 09:38 PM UTC
Our initial assessment indicated that API response times were affected. Further investigation has shown that API performance was not impacted. The only effect was delayed verification decisions for a small subset of hybrid sessions. Our decision-making capability remained fully operational throughout the incident.
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