Tuatahi First Fibre incident

Network Outage in Whanganui

Major Resolved View vendor source →

Tuatahi First Fibre experienced a major incident on July 1, 2025 affecting Whanganui Fibre Network, lasting 3h 12m. The incident has been resolved; the full update timeline is below.

Started
Jul 01, 2025, 04:28 AM UTC
Resolved
Jul 01, 2025, 07:40 AM UTC
Duration
3h 12m
Detected by Pingoru
Jul 01, 2025, 04:28 AM UTC

Affected components

Whanganui Fibre Network

Update timeline

  1. investigating Jul 01, 2025, 04:28 AM UTC

    There are a number of customers experiencing an outage in Wanganui. A field team is heading to site to identify the issue.

  2. identified Jul 01, 2025, 05:55 AM UTC

    The issue has been identified and the field team are implementing a fix.

  3. resolved Jul 01, 2025, 07:40 AM UTC

    This incident has been resolved.