Is Tuatahi First Fibre down?

Last checked 3m ago
Current status
Tuatahi First Fibre is down

2 active incidents: Network Outage in Whanganui, Network Outage in Tauranga

Official status page: https://ultrafastfibre.statuspage.io · Polled every 5 minutes · 38 components tracked

Tuatahi First Fibre is reporting a major outage right now (last checked 3m ago). 2 active incidents on the official status page.

Real-time Tuatahi First Fibre status, recent outages, and incident history — pulled directly from Tuatahi First Fibre's official status page at https://ultrafastfibre.statuspage.io every 5 minutes. Pingoru tracks 38 Tuatahi First Fibre services and has captured 26 incidents in the last 90 days (98.86% uptime). Get email, Slack, Discord, or webhook alerts the moment Tuatahi First Fibre reports a new incident — free for 3 monitors, no credit card.

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Tuatahi First Fibre uptime 98.86% uptime · past 90 days
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Active incidents 2

  1. Ongoing ● 1d 12h
    Started Oct 06, 2026, 11:23 AM UTC
    Whanganui Fibre Network
    Timeline · 1 update
    • monitoring · Oct 06, 2026, 11:23 AM UTC

      There was a network outage tonight but it has now cleared. We are continuing to monitor the situation.

    Latest: There was a network outage tonight but it has now cleared. We are continuing to monitor the situation.

  2. Ongoing ● 14d 17h
    Started Sep 23, 2026, 05:55 AM UTC
    Tauranga Fibre Network
    Timeline · 16 updates
    • investigating · Sep 19, 2026, 03:13 PM UTC

      We are currently investigating an outage in Tauranga affecting a number of customers.

    • monitoring · Sep 19, 2026, 08:11 PM UTC

      A fix has been implemented and we are monitoring the results.

    • monitoring · Sep 20, 2026, 02:27 AM UTC

      A number of services are still down following the fix that was applied in Tauranga this morning. We are investigating and will provide an update when we have further detail on the issue.

    • investigating · Sep 20, 2026, 02:28 AM UTC

      We are currently investigating this issue.

    • monitoring · Sep 20, 2026, 05:00 AM UTC

      Services have been restored and we are closely monitoring the Network

    • monitoring · Sep 20, 2026, 09:40 PM UTC

      We are continuing to monitor for any further issues.

    • identified · Sep 22, 2026, 11:52 PM UTC

      We are continuing to experiencing an outage in Tauranga. A fix is being implemented soon.

    • monitoring · Sep 23, 2026, 04:53 AM UTC

      A fix has been implemented and we are monitoring the results.

    • identified · Sep 23, 2026, 05:55 AM UTC

      We are continuing to experience outages in Tauranga. A reboot has been performed and a fix implemented.

    • monitoring · Sep 23, 2026, 06:01 AM UTC

      Please ignore the last update. There has been no issues in the Tauranga network since 12pm today. We are continuing to monitor the situation.

    • investigating · Sep 28, 2026, 03:23 AM UTC

      We are currently investigating an outage in Tauranga.

    • monitoring · Sep 28, 2026, 04:39 AM UTC

      A fix has been implemented and we are monitoring the results.

    • monitoring · Sep 28, 2026, 08:19 PM UTC

      We are continuing to monitor the network in Tauranga for any outages.

    • monitoring · Oct 01, 2026, 06:30 AM UTC

      There was a network outage tonight but it has now cleared. We are continuing to monitor the situation.

    • identified · Oct 02, 2026, 05:12 AM UTC

      We have detected a network outage in Tauranga. We have identified the issue and are working to resolve it.

    • monitoring · Oct 02, 2026, 07:34 AM UTC

      A fix has been implemented and we are monitoring the results.

    Latest: A fix has been implemented and we are monitoring the results.

Recent outages & incidents

Past 90 days
  1. Resolved 5h 5m
    Started Oct 03, 2026, 01:03 AM UTC · Resolved Oct 03, 2026, 06:08 AM UTC
    Hastings Fibre NetworkNapier Fibre Network
    Timeline · 2 updates
    • investigating · Oct 03, 2026, 01:03 AM UTC

      There is a small outage in the Napier and Hastings region. The team are currently investigating and the field team are on-site

    • resolved · Oct 03, 2026, 06:08 AM UTC

      There is an outage affecting some customers however it it not within the Tuatahi First Fibre network. Please contact your service provider for updates.

    Latest: There is an outage affecting some customers however it it not within the Tuatahi First Fibre network. Please contact your service provider for updates.

  2. Resolved 16h 3m
    Started Sep 23, 2026, 06:02 AM UTC · Resolved Sep 23, 2026, 10:06 PM UTC
    Hamilton Fibre Network
    Timeline · 2 updates
    • monitoring · Sep 23, 2026, 06:02 AM UTC

      There was an outage in the Hamilton area. All services have now been restored but we are monitoring the network device.

    • resolved · Sep 23, 2026, 10:06 PM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

  3. Resolved 1d 16h
    Started Sep 09, 2026, 03:01 AM UTC · Resolved Sep 10, 2026, 07:33 PM UTC
    Katikati Fibre Network
    Timeline · 8 updates
    • investigating · Sep 09, 2026, 03:01 AM UTC

      We are currently investigating a network outage affecting parts of Katikati.

    • identified · Sep 09, 2026, 08:23 AM UTC

      The issue has been identified and the field team are beginning work to repair the damaged Fibre cable.

    • identified · Sep 09, 2026, 11:03 AM UTC

      Work has stopped for the night with repairs resuming in the morning.

    • identified · Sep 09, 2026, 07:40 PM UTC

      Techs returned to site early this morning and are continuing work to blow the fibre through.

    • identified · Sep 09, 2026, 11:35 PM UTC

      The field team onsite is still trying to blow fibre. Further updates to come once the fibre repair begins.

    • identified · Sep 10, 2026, 02:29 AM UTC

      Fibre repairs have begun and services should start being restored over the next few hours.

    • monitoring · Sep 10, 2026, 03:39 AM UTC

      A fix has been implemented and we are monitoring the results.

    • resolved · Sep 10, 2026, 07:33 PM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

  4. Resolved 2h 15m
    Started Jul 28, 2026, 02:28 AM UTC · Resolved Jul 28, 2026, 04:44 AM UTC
    Cambridge Fibre NetworkHamilton Fibre NetworkHuntly Fibre NetworkKihikihi Fibre NetworkMatamata Fibre NetworkMorrinsville Fibre NetworkMotuoapa Fibre NetworkNgaruawahia Fibre NetworkPutaruru Fibre NetworkRaglan Fibre Network
    Timeline · 3 updates
    • investigating · Jul 28, 2026, 02:28 AM UTC

      We are currently investigating network issues in the Waikato region.

    • monitoring · Jul 28, 2026, 03:12 AM UTC

      A fix has been implemented and we are monitoring the results.

    • resolved · Jul 28, 2026, 04:44 AM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

  5. Resolved 28d 19h
    Started Jul 22, 2026, 02:49 AM UTC · Resolved Aug 19, 2026, 10:10 PM UTC
    Stratford Fibre NetworkWaitara Fibre Network
    Timeline · 3 updates
    • identified · Jun 16, 2026, 04:37 AM UTC

      Tuatahi First Fibre is currently undertaking a significant network upgrade programme across parts of the Taranaki region. As part of this work, fibre broadband consumers in Stratford and Waitara may experience intermittent performance issues during peak times. We recognise that this may impact your fibre broadband experience and apologise for any inconvenience caused. This upgrade will significantly increase network capacity in the region, helping to improve overall fibre broadband performance. We expect it to be completed by late July 2026. If you are outside of Stratford and Waitara and experiencing service performance issues, please contact your Internet Service Provider directly so a fault can be logged and investigated. We appreciate your patience while this important upgrade work is completed.

    • identified · Jul 22, 2026, 02:49 AM UTC

      We are continuing to work on a fix for this issue.

    • resolved · Aug 19, 2026, 10:10 PM UTC

      The performance issues in the Stratford and Waitara regions are now resolved. If you have any further problems, please contact your retail service provider.

    Latest: The performance issues in the Stratford and Waitara regions are now resolved. If you have any further problems, please contact your retail service provider.

See the full Tuatahi First Fibre outage history

2 more incidents in the last 90 days, plus the full multi-year archive of per-service events and update timelines.

Browse Tuatahi First Fibre outage history →

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Outage history

Past 90 days · 7 incidents View full outage history →