Tuatahi First Fibre incident

Network Outage in Putaruru

Critical Resolved View vendor source →

Tuatahi First Fibre experienced a critical incident on March 20, 2026 affecting Putaruru Fibre Network, lasting 3h 34m. The incident has been resolved; the full update timeline is below.

Started
Mar 20, 2026, 10:03 PM UTC
Resolved
Mar 21, 2026, 01:37 AM UTC
Duration
3h 34m
Detected by Pingoru
Mar 20, 2026, 10:03 PM UTC

Affected components

Putaruru Fibre Network

Update timeline

  1. identified Mar 20, 2026, 10:03 PM UTC

    Field teams are onsite working to rectify a local power outage.

  2. monitoring Mar 20, 2026, 11:17 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. monitoring Mar 20, 2026, 11:18 PM UTC

    We are continuing to monitor for any further issues.

  4. resolved Mar 21, 2026, 01:37 AM UTC

    This incident has been resolved.