Resolved after 2 days 5 hours, affecting Hamilton Fibre Network, on October 21, 2026.
The field team will return to site tomorrow to continue permanent repairs.
Affected components
Update timeline
- identified Oct 21, 2026, 10:57 PM UTC
There is emergency work required today to fix other fibres affected by the outage yesterday. Services will need to be taken down and repaired over the course of the day.
- identified Oct 22, 2026, 06:10 AM UTC
Field teams are continuing to blow and repair the damaged fibre. Attempts are being made to complete the work tonight with the worst case being tomorrow morning.
- identified Oct 22, 2026, 08:06 PM UTC
The field team are back onsite this morning repairing damaged fibre. They might take down some services over the course of the day to repair the degraded fibre.
- identified Oct 23, 2026, 09:27 AM UTC
The field team will return to site tomorrow to continue permanent repairs.
- resolved Oct 24, 2026, 04:02 AM UTC
This incident has been resolved.
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