Tuatahi First Fibre incident

Network Outage in Bay of Plenty

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Resolved after 1 hour 54 minutes, affecting Katikati Fibre Network and Matapihi Fibre Network and 1 more, on May 25, 2026.

identified May 25, 2026, 08:17 AM UTC

There is a number of services experiencing degraded performance in the Bay of Plenty area. The issue has been identified and a fix is currently being implemented.

Started
May 25, 2026, 08:17 AM UTC
Resolved
May 25, 2026, 10:12 AM UTC
Duration
1h 54m
Detected by Pingoru
May 25, 2026, 08:17 AM UTC

Affected components

Katikati Fibre NetworkMatapihi Fibre NetworkOmokoroa Fibre NetworkPapamoa Fibre NetworkRotorua Fibre NetworkTauranga Fibre NetworkTe Puke Fibre Network

Update timeline

  1. identified May 25, 2026, 08:17 AM UTC

    There is a number of services experiencing degraded performance in the Bay of Plenty area. The issue has been identified and a fix is currently being implemented.

  2. resolved May 25, 2026, 10:12 AM UTC

    This incident has been resolved.

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