Resolved after 3 hours 34 minutes, affecting Papamoa Fibre Network and Tauranga Fibre Network, on May 16, 2026.
A fix has been implemented and we are monitoring the results.
Affected components
Papamoa Fibre NetworkTauranga Fibre Network
Update timeline
- investigating May 16, 2026, 04:40 AM UTC
We are investigating a service degradation issue in parts of Tauranga and Papa moaned.
- monitoring May 16, 2026, 04:45 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved May 16, 2026, 08:14 AM UTC
This incident has been resolved.
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