Tuatahi First Fibre incident

Network Outage in Tauranga and Papamoa

Minor Resolved View vendor source →

Tuatahi First Fibre experienced a minor incident on May 16, 2026 affecting Papamoa Fibre Network and Tauranga Fibre Network, lasting 3h 34m. The incident has been resolved; the full update timeline is below.

Started
May 16, 2026, 04:40 AM UTC
Resolved
May 16, 2026, 08:14 AM UTC
Duration
3h 34m
Detected by Pingoru
May 16, 2026, 04:40 AM UTC

Affected components

Papamoa Fibre NetworkTauranga Fibre Network

Update timeline

  1. investigating May 16, 2026, 04:40 AM UTC

    We are investigating a service degradation issue in parts of Tauranga and Papa moaned.

  2. monitoring May 16, 2026, 04:45 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved May 16, 2026, 08:14 AM UTC

    This incident has been resolved.