Resolved after 3 hours 13 minutes, affecting Whanganui Fibre Network, on July 22, 2025.
Engineers have identified and resolved the issue impacting end users in Whanganui by rebooting a network device. Services have been restored, and engineers will continue to monitor the network to ensure stability.
Affected components
Update timeline
- investigating Jul 22, 2025, 01:29 AM UTC
Engineers are currently investigating an issue impacting a number of end users in Whanganui. We will provide further updates as soon as more information becomes available.
- monitoring Jul 22, 2025, 01:45 AM UTC
Engineers have identified and resolved the issue impacting end users in Whanganui by rebooting a network device. Services have been restored, and engineers will continue to monitor the network to ensure stability.
- resolved Jul 22, 2025, 04:42 AM UTC
This incident has been resolved.
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