Tricentis Outage History

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Tricentis had 94 outages in the last 2 years totaling 422h 25m of downtime, averaging 3.9 incidents per month.

There were 94 Tricentis outages since January 27, 2026 totaling 422h 25m of downtime. Each is summarised below. Incident details, duration, and resolution information.

Source: status.tricentis.com

Minor October 16, 2026

Tosca Contributor role issue

Detected by Pingoru
Oct 16, 2026, 11:28 AM UTC
Resolved
Oct 16, 2026, 02:33 PM UTC
Duration
3h 5m
Affected: SAP: West EuropeJapan EastAustralia EastCanada CentralEast USSAP: EuropeAustralia EastEast USWest EuropeWest EuropeSAP: East USSoutheast AsiaSoutheast AsiaSAP: Australia East
Timeline · 4 updates
  1. investigating Oct 16, 2026, 11:28 AM UTC

    Status: Investigating 🔍 We are currently investigating reports of an issue with functionality related to Okta contributors. Our team is looking into the cause and will provide an update as soon as we have more information. Affected components SAP: Europe (Degraded performance) SAP: West Europe (Degraded performance) Southeast Asia (Degraded performance) SAP: Australia East (Degraded performance) SAP: East US (Degraded performance) East US (Degraded performance) Australia East (Degraded performance) Japan East (Degraded performance) Canada Central (Degraded performance) West Europe (Degraded performance)

  2. identified Oct 16, 2026, 11:33 AM UTC

    Status: Identified 🛠️ We have identified the root cause of the issue and are working on a fix. Users with a contributor role are not able to perform some actions. We’ll continue to share updates as we make progress. Affected components Australia East (Degraded performance) Canada Central (Degraded performance) SAP: Australia East (Degraded performance) SAP: East US (Degraded performance) East US (Degraded performance) SAP: West Europe (Degraded performance) Japan East (Degraded performance) Southeast Asia (Degraded performance) West Europe (Degraded performance) SAP: Europe (Degraded performance)

  3. monitoring Oct 16, 2026, 01:20 PM UTC

    Status: Monitoring 👀 A fix has been implemented and we are currently monitoring the system to ensure everything is working as expected. Affected components Japan East (Degraded performance) Canada Central (Degraded performance) SAP: Australia East (Degraded performance) West Europe (Degraded performance) SAP: Europe (Degraded performance) Southeast Asia (Degraded performance) SAP: East US (Degraded performance) East US (Degraded performance) SAP: West Europe (Degraded performance) Australia East (Degraded performance)

  4. resolved Oct 16, 2026, 02:33 PM UTC

    Status: Resolved ✅ The issue has been resolved. All systems are operating normally. Thank you for your patience. Affected components Australia East (Operational) Southeast Asia (Operational) East US (Operational) SAP: Europe (Operational) Japan East (Operational) Canada Central (Operational) SAP: Australia East (Operational) SAP: East US (Operational) West Europe (Operational) SAP: West Europe (Operational)

Read the full incident report →

Minor October 7, 2026

The SeaLights platform is unavailable due to a DNS issue.

Detected by Pingoru
Oct 07, 2026, 09:37 AM UTC
Resolved
Oct 07, 2026, 04:53 PM UTC
Duration
7h 16m
Affected: US-WEST-2US-WEST-2EU-CENTRAL-1AP-SOUTHEAST-1AP-SOUTHEAST-1
Timeline · 4 updates
  1. investigating Oct 07, 2026, 09:37 AM UTC

    Status: Investigating 🔍 We are currently investigating reports of an issue. Our team is looking into the cause and will provide an update as soon as we have more information. Affected components US-WEST-2 (Full outage) EU-CENTRAL-1 (Full outage) AP-SOUTHEAST-1 (Full outage)

  2. identified Oct 07, 2026, 10:38 AM UTC

    Status: Identified 🛠️ We have identified the root cause of the issue and are working on a fix. We’ll continue to share updates as we make progress. Affected components US-WEST-2 (Full outage) EU-CENTRAL-1 (Full outage) AP-SOUTHEAST-1 (Full outage)

  3. monitoring Oct 07, 2026, 03:26 PM UTC

    Status: Monitoring 👀 A fix has been implemented and we are currently monitoring the system to ensure everything is working as expected. Affected components US-WEST-2 (Operational) EU-CENTRAL-1 (Operational) AP-SOUTHEAST-1 (Operational)

  4. resolved Oct 07, 2026, 04:53 PM UTC

    Status: Resolved ✅ The issue has been resolved. All systems are operating normally. Thank you for your patience. Affected components US-WEST-2 (Operational) EU-CENTRAL-1 (Operational) AP-SOUTHEAST-1 (Operational)

Read the full incident report →

Minor October 6, 2026

Neoload - AI Chat partial outage

Detected by Pingoru
Oct 06, 2026, 08:16 PM UTC
Resolved
Oct 07, 2026, 10:53 AM UTC
Duration
14h 37m
Affected: EUUS-EAST-2US-EAST-2
Timeline · 3 updates
  1. investigating Oct 06, 2026, 08:16 PM UTC

    Status: Investigating 🔍 We are currently investigating reports of an issue. Our team is looking into the cause and will provide an update as soon as we have more information. Affected components EU (Partial outage) US-EAST-2 (Partial outage)

  2. monitoring Oct 07, 2026, 06:28 AM UTC

    Status: Monitoring 👀 A fix has been implemented and we are currently monitoring the system to ensure everything is working as expected. Affected components EU (Operational) US-EAST-2 (Operational)

  3. resolved Oct 07, 2026, 10:53 AM UTC

    Status: Resolved ✅ The issue has been resolved. All systems are operating normally. Thank you for your patience. Affected components EU (Operational) US-EAST-2 (Operational)

Read the full incident report →

Minor September 30, 2026

qTest Occasional Slowdowns

Detected by Pingoru
Sep 30, 2026, 02:51 PM UTC
Resolved
Sep 30, 2026, 05:11 PM UTC
Duration
2h 19m
Affected: AP-SOUTHEAST-2US-EAST-2US-EAST-1US-WEST-2AP-SOUTHEAST-2US-EAST-2US-WEST-2US-EAST-1EU-WEST-1US-EAST-1AP-SOUTHEAST-1AP-SOUTHEAST-1
Timeline · 3 updates
  1. identified Sep 30, 2026, 02:51 PM UTC

    Status: Identified Some users may notice occasional slowdowns while working in qTest. We have identified the cause and are working on a fix. We will post an update as soon as more information is available. We apologize for any inconvenience. Affected components US-EAST-2 (Degraded performance) US-WEST-2 (Degraded performance) EU-WEST-1 (Degraded performance) US-EAST-1 (Degraded performance) AP-SOUTHEAST-2 (Degraded performance) AP-SOUTHEAST-1 (Degraded performance)

  2. monitoring Sep 30, 2026, 03:10 PM UTC

    Status: Monitoring We have applied a fix and are monitoring the situation. We will provide another update once we confirm that the issue has been fully resolved. Affected components US-EAST-1 (Operational) AP-SOUTHEAST-2 (Operational) AP-SOUTHEAST-1 (Operational) US-EAST-2 (Operational) US-WEST-2 (Operational) EU-WEST-1 (Operational)

  3. resolved Sep 30, 2026, 05:11 PM UTC

    Status: Resolved ✅ The issue has been resolved. All systems are operating normally. Thank you for your patience. Affected components AP-SOUTHEAST-1 (Operational) US-EAST-2 (Operational) US-WEST-2 (Operational) EU-WEST-1 (Operational) US-EAST-1 (Operational) AP-SOUTHEAST-2 (Operational)

Read the full incident report →

Minor September 28, 2026

Neoload - API timeouts

Detected by Pingoru
Sep 28, 2026, 10:35 AM UTC
Resolved
Sep 28, 2026, 10:42 AM UTC
Duration
7m
Affected: US-EAST-2US-EAST-2
Timeline · 2 updates
  1. investigating Sep 28, 2026, 10:35 AM UTC

    Status: Investigating 🔍 We are currently investigating reports of an issue. Our team is looking into the cause and will provide an update as soon as we have more information. Affected components US-EAST-2 (Partial outage)

  2. resolved Sep 28, 2026, 10:42 AM UTC

    Status: Resolved ✅ The issue has been resolved. All systems are operating normally. Thank you for your patience. Affected components US-EAST-2 (Operational)

Read the full incident report →

Minor September 24, 2026

Session details PDF export failing

Detected by Pingoru
Sep 24, 2026, 04:44 PM UTC
Resolved
Sep 24, 2026, 04:50 PM UTC
Duration
6m
Affected: AP-SOUTHEAST-2US-EAST-2US-EAST-1US-WEST-2AP-SOUTHEAST-2US-EAST-2US-WEST-2US-EAST-1EU-WEST-1US-EAST-1AP-SOUTHEAST-1AP-SOUTHEAST-1
Timeline · 2 updates
  1. identified Sep 24, 2026, 04:44 PM UTC

    Status: Identified Customers may be unable to export details from a completed session. After selecting Export, the export starts and then fails with: “Export failed. Please try again. If the problem persists, contact Customer Support.” This affects session PDF export in all regions. Other session functions are not affected. We have identified the cause and are working on a mitigation. We will post another update as soon as export is restored. Affected components US-EAST-1 (Degraded performance) AP-SOUTHEAST-2 (Degraded performance) AP-SOUTHEAST-1 (Degraded performance) US-EAST-2 (Degraded performance) US-WEST-2 (Degraded performance) EU-WEST-1 (Degraded performance)

  2. resolved Sep 24, 2026, 04:50 PM UTC

    Status: Resolved ✅ The issue has been resolved. All systems are operating normally. Thank you for your patience. Affected components AP-SOUTHEAST-1 (Operational) US-EAST-2 (Operational) US-WEST-2 (Operational) EU-WEST-1 (Operational) US-EAST-1 (Operational) AP-SOUTHEAST-2 (Operational)

Read the full incident report →

Minor September 23, 2026

Intermittent availability issues – NeoLoad Web

Detected by Pingoru
Sep 23, 2026, 02:20 PM UTC
Resolved
Sep 23, 2026, 07:52 PM UTC
Duration
5h 32m
Affected: EUUS-EAST-2US-EAST-2
Timeline · 3 updates
  1. investigating Sep 23, 2026, 02:20 PM UTC

    Status: Investigating We are aware of intermittent issues causing brief service interruptions for some users. Our team is investigating. Affected components EU (Degraded performance) US-EAST-2 (Degraded performance)

  2. monitoring Sep 23, 2026, 02:30 PM UTC

    Status: Monitoring The issue has been resolved and the service is operating normally. Some users may have experienced brief interruptions during this period. We apologize for any inconvenience. Affected components EU (Operational) US-EAST-2 (Operational)

  3. resolved Sep 23, 2026, 07:52 PM UTC

    Status: Resolved ✅ The issue has been resolved. All systems are operating normally. Thank you for your patience. Affected components EU (Operational) US-EAST-2 (Operational)

Read the full incident report →

Minor September 23, 2026

Tricentis AI services disruption

Detected by Pingoru
Sep 23, 2026, 09:35 AM UTC
Resolved
Sep 23, 2026, 02:17 PM UTC
Duration
4h 42m
Affected: AP-SOUTHEAST-2US-EAST-2US-EAST-1SAP: West EuropeJapan EastAustralia EastCanada CentralUS-WEST-2EU-WEST-3AP-SOUTHEAST-2US-EAST-2US-WEST-2East USSAP: EuropeUS-EAST-1Australia EastEast USWest EuropeWest EuropeEU-WEST-1SAP: East USUS-EAST-1AP-SOUTHEAST-1Southeast AsiaSoutheast AsiaAP-SOUTHEAST-1
Timeline · 4 updates
  1. investigating Sep 23, 2026, 09:35 AM UTC

    Status: Investigating 🔍 We are currently investigating reports of an issue. Our team is looking into the cause and will provide an update as soon as we have more information. Affected components AP-SOUTHEAST-2 (Degraded performance) EU-WEST-3 (Degraded performance) US-EAST-1 (Degraded performance)

  2. investigating Sep 23, 2026, 09:39 AM UTC

    Status: Investigating 🔍 We are currently investigating reports of an issue. Our team is looking into the cause and will provide an update as soon as we have more information. Affected components West Europe (Degraded performance) Japan East (Degraded performance) US-EAST-1 (Full outage) Southeast Asia (Degraded performance) US-EAST-2 (Degraded performance) US-WEST-2 (Degraded performance) SAP: West Europe (Degraded performance) AP-SOUTHEAST-2 (Degraded performance) Australia East (Degraded performance) SAP: Europe (Degraded performance) US-EAST-1 (Degraded performance) AP-SOUTHEAST-2 (Full outage) EU-WEST-3 (Full outage) SAP: East US (Degraded performance) East US (Degraded performance) EU-WEST-1 (Degraded performance) Canada Central (Degraded performance) AP-SOUTHEAST-1 (Degraded performance)

  3. monitoring Sep 23, 2026, 10:17 AM UTC

    Status: Monitoring 👀 A fix has been implemented and we are currently monitoring the system to ensure everything is working as expected. Affected components SAP: Europe (Operational) Japan East (Operational) Canada Central (Operational) EU-WEST-3 (Operational) AP-SOUTHEAST-1 (Operational) East US (Operational) US-EAST-1 (Operational) Australia East (Operational) US-EAST-1 (Operational) US-WEST-2 (Operational) AP-SOUTHEAST-2 (Operational) AP-SOUTHEAST-2 (Operational) SAP: East US (Operational) EU-WEST-1 (Operational) SAP: West Europe (Operational) Southeast Asia (Operational) US-EAST-2 (Operational) West Europe (Operational)

  4. resolved Sep 23, 2026, 02:17 PM UTC

    Status: Resolved ✅ The issue has been resolved. All systems are operating normally. Thank you for your patience. Affected components US-EAST-1 (Operational) SAP: West Europe (Operational) AP-SOUTHEAST-2 (Operational) US-EAST-1 (Operational) AP-SOUTHEAST-1 (Operational) West Europe (Operational) East US (Operational) SAP: Europe (Operational) EU-WEST-3 (Operational) Southeast Asia (Operational) US-EAST-2 (Operational) Australia East (Operational) US-WEST-2 (Operational) SAP: East US (Operational) EU-WEST-1 (Operational) Japan East (Operational) Canada Central (Operational) AP-SOUTHEAST-2 (Operational)

Read the full incident report →

Minor September 17, 2026

qTest Service Disruption in US-EAST-1

Detected by Pingoru
Sep 17, 2026, 09:08 AM UTC
Resolved
Sep 17, 2026, 10:31 AM UTC
Duration
1h 22m
Affected: US-EAST-1US-EAST-1US-EAST-1
Timeline · 5 updates
  1. investigating Sep 17, 2026, 09:08 AM UTC

    Status: Investigating We are currently investigating a service disruption affecting qTest in the US-EAST-1 region. Customers may be unable to access qTest services at this time. Our teams are actively investigating the issue and working to restore service as quickly as possible. We will provide further updates as more information becomes available. Affected components US-EAST-1 (Full outage)

  2. monitoring Sep 17, 2026, 09:20 AM UTC

    Status: Monitoring We are seeing recovery of qTest services in the US-EAST-1 region, with service availability improving over the past 10 minutes. Our teams continue to closely monitor the situation to ensure the service remains stable. We will provide further updates as the situation progresses. Affected components US-EAST-1 (Operational)

  3. investigating Sep 17, 2026, 09:50 AM UTC

    Status: Investigating We are experiencing another service disruption affecting qTest in the US-EAST-1 region. qTest is currently unavailable. Our teams are actively working to restore service and investigating the underlying issue. We will provide further updates as soon as more information becomes available. Affected components US-EAST-1 (Full outage)

  4. monitoring Sep 17, 2026, 09:54 AM UTC

    Status: Monitoring qTest services in the US-EAST-1 region have recovered and are currently available. Our teams are actively investigating the underlying cause of the disruption and taking preventive measures to reduce the risk of recurrence. We will provide further updates as more information becomes available. Affected components US-EAST-1 (Operational)

  5. resolved Sep 17, 2026, 10:31 AM UTC

    Status: Resolved The service disruption affecting qTest in the US-EAST-1 region has been resolved, and all services are operating normally. This incident is now resolved. Affected components US-EAST-1 (Operational)

Read the full incident report →

Minor September 16, 2026

NeoLoad NCP is experiencing degraded availability

Detected by Pingoru
Sep 16, 2026, 09:32 AM UTC
Resolved
Sep 16, 2026, 11:16 PM UTC
Duration
13h 44m
Affected: EUUS-EAST-2US-EAST-2
Timeline · 3 updates
  1. investigating Sep 16, 2026, 09:32 AM UTC

    Status: Investigating NeoLoad NCP is experiencing degraded availability due to an outage of a 3rd-party vendor's core services. Affected components EU (Degraded performance) US-EAST-2 (Degraded performance)

  2. monitoring Sep 16, 2026, 02:58 PM UTC

    Status: Monitoring Vendor is rolling out the fix now — NCP should start recovering shortly. Still monitoring; we will update you when it's fully back. Affected components EU (Degraded performance) US-EAST-2 (Degraded performance)

  3. resolved Sep 16, 2026, 11:16 PM UTC

    Status: Resolved ✅ The issue has been resolved. All systems are operating normally. Thank you for your patience. Affected components EU (Operational) US-EAST-2 (Operational)

Read the full incident report →

Minor September 11, 2026

Testim - occasional time-outs

Detected by Pingoru
Sep 11, 2026, 09:49 AM UTC
Resolved
Sep 17, 2026, 08:21 AM UTC
Duration
5d 22h
Affected: US-EAST-1 | GridEU-CENTRAL-1 | TestimUS-WEST-2 | Testim
Timeline · 3 updates
  1. investigating Sep 11, 2026, 09:49 AM UTC

    Status: Investigating 🔍 We are currently investigating reports of an issue. Our team is looking into the cause and will provide an update as soon as we have more information. Affected components US-WEST-2 | Testim (Degraded performance) US-EAST-1 | Grid (Degraded performance) EU-CENTRAL-1 | Testim (Degraded performance)

  2. monitoring Sep 16, 2026, 10:34 AM UTC

    Status: Monitoring 👀 A fix has been implemented and we are currently monitoring the system to ensure everything is working as expected. Affected components US-EAST-1 | Grid (Operational) EU-CENTRAL-1 | Testim (Operational) US-WEST-2 | Testim (Operational)

  3. resolved Sep 17, 2026, 08:21 AM UTC

    Status: Resolved ✅ The issue has been resolved. All systems are operating normally. Thank you for your patience. Affected components US-WEST-2 | Testim (Operational) US-EAST-1 | Grid (Operational) EU-CENTRAL-1 | Testim (Operational)

Read the full incident report →

Minor September 10, 2026

qTest Manager Project Portal Issues in EU Region

Detected by Pingoru
Sep 10, 2026, 01:59 PM UTC
Resolved
Sep 10, 2026, 03:02 PM UTC
Duration
1h 2m
Affected: EU-WEST-1
Timeline · 3 updates
  1. identified Sep 10, 2026, 01:59 PM UTC

    Status: Identified We have identified the issue affecting the qTest Manager Project Portal in the EU region. Some users may experience errors or be unable to access the Project Portal. Our engineering teams are currently applying a fix to restore normal service. We will continue to provide updates as the situation progresses. Affected components EU-WEST-1 (Degraded performance)

  2. monitoring Sep 10, 2026, 02:20 PM UTC

    Status: Monitoring The fix has been successfully applied, and the qTest Manager Project Portal in the EU region is operating normally again. We are continuing to monitor the environment to ensure service stability. Affected components EU-WEST-1 (Operational)

  3. resolved Sep 10, 2026, 03:02 PM UTC

    Status: Resolved The issue has been resolved. All systems are operating normally. Thank you for your patience. Affected components EU-WEST-1 (Operational)

Read the full incident report →

Minor September 10, 2026

Performance Degradation in us-east-1

Detected by Pingoru
Sep 10, 2026, 11:08 AM UTC
Resolved
Sep 10, 2026, 12:20 PM UTC
Duration
1h 12m
Affected: US-EAST-1US-EAST-1US-EAST-1
Timeline · 3 updates
  1. investigating Sep 10, 2026, 11:08 AM UTC

    Status: Investigating We are currently investigating reports of performance degradation affecting qTest services in the US East (us-east-1) region. Some customers may experience slower response times or intermittent performance issues. Our teams are actively investigating the issue and working to identify the cause. We will provide further updates as more information becomes available. Affected components US-EAST-1 (Degraded performance)

  2. monitoring Sep 10, 2026, 11:26 AM UTC

    Status: Monitoring We have implemented a fix, and the situation has normalized. qTest services are operating as expected. We are continuing to monitor the environment closely to ensure stability. Affected components US-EAST-1 (Operational)

  3. resolved Sep 10, 2026, 12:20 PM UTC

    Status: Resolved ✅ The issue has been resolved. All systems are operating normally. Thank you for your patience. Affected components US-EAST-1 (Operational)

Read the full incident report →

Minor September 3, 2026

qTest - Tosca Scheduler Functionality Limitations

Detected by Pingoru
Sep 03, 2026, 01:23 PM UTC
Resolved
Sep 03, 2026, 01:54 PM UTC
Duration
30m
Affected: EU-WEST-1
Timeline · 2 updates
  1. identified Sep 03, 2026, 01:23 PM UTC

    Status: Identified We have identified an issue affecting the qTest–Tosca Scheduler, where jobs configured with a single occurrence may not start as expected. Our team is actively working on a fix. We will provide further updates as progress is made. Affected components EU-WEST-1 (Degraded performance)

  2. resolved Sep 03, 2026, 01:54 PM UTC

    Status: Resolved ✅ The issue has been resolved. All systems are operating normally. Thank you for your patience. Affected components EU-WEST-1 (Operational)

Read the full incident report →

Minor September 3, 2026

Testim - occasional service degradation

Detected by Pingoru
Sep 03, 2026, 06:35 AM UTC
Resolved
Sep 07, 2026, 06:19 PM UTC
Duration
4d 11h
Affected: EU-CENTRAL-1 | TestimUS-WEST-2 | Testim
Timeline · 3 updates
  1. investigating Sep 03, 2026, 06:35 AM UTC

    Status: Investigating 🔍 We are currently investigating reports of an issue with occasional timeouts. Our team is looking into the cause and will provide an update as soon as we have more information. Affected components US-WEST-2 | Testim (Degraded performance) EU-CENTRAL-1 | Testim (Degraded performance)

  2. monitoring Sep 07, 2026, 08:13 AM UTC

    Status: Monitoring 👀 A fix has been implemented and we are currently monitoring the system to ensure everything is working as expected. Affected components US-WEST-2 | Testim (Operational) EU-CENTRAL-1 | Testim (Operational)

  3. resolved Sep 07, 2026, 06:19 PM UTC

    Status: Resolved ✅ The issue has been resolved. All systems are operating normally. Thank you for your patience. Affected components US-WEST-2 | Testim (Operational) EU-CENTRAL-1 | Testim (Operational)

Read the full incident report →

Minor September 2, 2026

qTest UI Unavailability in EU region

Detected by Pingoru
Sep 02, 2026, 08:46 AM UTC
Resolved
Sep 02, 2026, 09:03 AM UTC
Duration
17m
Affected: EU-WEST-1
Timeline · 4 updates
  1. investigating Sep 02, 2026, 08:46 AM UTC

    Status: Investigating We have identified the issue affecting qTest UI availability in the EU region and are actively working on mitigation to restore normal service. We will provide further updates as we make progress. Affected components EU-WEST-1 (Full outage)

  2. identified Sep 02, 2026, 08:47 AM UTC

    Status: Identified We have identified the issue affecting qTest UI availability in the EU region and are actively working on mitigation to restore normal service. We will provide further updates as we make progress. Affected components EU-WEST-1 (Full outage)

  3. monitoring Sep 02, 2026, 08:52 AM UTC

    Status: Monitoring A fix has been implemented and we are currently monitoring the system to ensure everything is working as expected. Affected components EU-WEST-1 (Operational)

  4. resolved Sep 02, 2026, 09:03 AM UTC

    Status: Resolved The issue has been resolved. All systems are operating normally. Thank you for your patience. Affected components EU-WEST-1 (Operational)

Read the full incident report →

Minor September 2, 2026

Testim - scheduler - degraded performance

Detected by Pingoru
Sep 02, 2026, 06:14 AM UTC
Resolved
Sep 02, 2026, 07:58 PM UTC
Duration
13h 44m
Affected: EU-CENTRAL-1 | Testim
Timeline · 4 updates
  1. investigating Sep 02, 2026, 06:14 AM UTC

    Status: Investigating 🔍 We are currently investigating reports of an issue. Our team is looking into the cause and will provide an update as soon as we have more information. Affected components EU-CENTRAL-1 | Testim (Degraded performance)

  2. identified Sep 02, 2026, 07:44 AM UTC

    Status: Identified 🛠️ We have identified the root cause of the issue and are working on a fix. We’ll continue to share updates as we make progress. Affected components EU-CENTRAL-1 | Testim (Degraded performance)

  3. monitoring Sep 02, 2026, 09:11 AM UTC

    Status: Monitoring 👀 A fix has been implemented and we are currently monitoring the system to ensure everything is working as expected. Affected components EU-CENTRAL-1 | Testim (Degraded performance)

  4. resolved Sep 02, 2026, 07:58 PM UTC

    Status: Resolved ✅ The issue has been resolved. All systems are operating normally. Thank you for your patience. Affected components EU-CENTRAL-1 | Testim (Operational)

Read the full incident report →

Minor August 19, 2026

Testim - file-upload degraded

Detected by Pingoru
Aug 19, 2026, 09:21 PM UTC
Resolved
Aug 21, 2026, 07:57 AM UTC
Duration
1d 10h
Affected: US-WEST-2 | Testim
Timeline · 2 updates
  1. identified Aug 19, 2026, 09:21 PM UTC

    Status: Identified 🛠️ We have identified the root cause of the issue and are working on a fix. We’ll continue to share updates as we make progress. Affected components US-WEST-2 | Testim (Degraded performance)

  2. resolved Aug 21, 2026, 07:57 AM UTC

    Status: Resolved ✅ The issue has been resolved. All systems are operating normally. Thank you for your patience. Affected components US-WEST-2 | Testim (Operational)

Read the full incident report →

Minor August 13, 2026

Tosca issues with new tennant provisioning

Detected by Pingoru
Aug 13, 2026, 01:42 PM UTC
Resolved
Aug 13, 2026, 04:17 PM UTC
Duration
2h 35m
Affected: SAP: West Europe
Timeline · 3 updates
  1. investigating Aug 13, 2026, 01:42 PM UTC

    Status: Investigating 🔍 We are currently investigating reports of an issue. Our team is looking into the cause and will provide an update as soon as we have more information. Affected components SAP: West Europe (Degraded performance)

  2. monitoring Aug 13, 2026, 03:15 PM UTC

    Status: Monitoring 👀 A fix has been implemented and we are currently monitoring the system to ensure everything is working as expected. Affected components SAP: West Europe (Degraded performance)

  3. resolved Aug 13, 2026, 04:17 PM UTC

    Status: Resolved ✅ The issue has been resolved. All systems are operating normally. Thank you for your patience. Affected components SAP: West Europe (Operational)

Read the full incident report →

Minor August 12, 2026

Tosca Builder some feafures are not working

Detected by Pingoru
Aug 12, 2026, 11:06 AM UTC
Resolved
Aug 12, 2026, 08:46 PM UTC
Duration
9h 39m
Affected: West EuropeWest Europe
Timeline · 5 updates
  1. investigating Aug 12, 2026, 11:06 AM UTC

    Status: Investigating 🔍 We are currently investigating reports of an issue. Our team is looking into the cause and will provide an update as soon as we have more information. Affected components West Europe (Degraded performance)

  2. identified Aug 12, 2026, 12:25 PM UTC

    Status: Identified 🛠️ We have identified the root cause of the issue and are working on a fix. We’ll continue to share updates as we make progress. Affected components West Europe (Degraded performance)

  3. monitoring Aug 12, 2026, 07:53 PM UTC

    Status: Monitoring 👀 A fix has been implemented and we are currently monitoring the system to ensure everything is working as expected. Affected components West Europe (Degraded performance)

  4. monitoring Aug 12, 2026, 07:53 PM UTC

    Status: Monitoring 👀 A fix has been implemented and we are currently monitoring the system to ensure everything is working as expected. Affected components West Europe (Degraded performance)

  5. resolved Aug 12, 2026, 08:46 PM UTC

    Status: Resolved ✅ The issue has been resolved. All systems are operating normally. Thank you for your patience. Affected components West Europe (Operational)

Read the full incident report →

Minor August 11, 2026

AI Workspace — Confluence integration may be unavailable

Detected by Pingoru
Aug 11, 2026, 12:11 PM UTC
Resolved
Aug 11, 2026, 03:04 PM UTC
Duration
2h 52m
Affected: AP-SOUTHEAST-2US-EAST-1EU-WEST-3AP-SOUTHEAST-2US-EAST-1US-EAST-1
Timeline · 2 updates
  1. investigating Aug 11, 2026, 12:11 PM UTC

    Status: Investigating We are investigating an issue that may affect the Confluence integration in AI Workspace. Some customers may experience errors when using Confluence-based tools or actions, which may fail to complete. All other AI Workspace functionality remains unaffected. Our engineering team is actively working to identify the cause and restore full service. We will share a further update shortly. Affected components AP-SOUTHEAST-2 (Degraded performance) EU-WEST-3 (Degraded performance) US-EAST-1 (Degraded performance)

  2. resolved Aug 11, 2026, 03:04 PM UTC

    Status: Resolved ✅ The issue has been resolved. All systems are operating normally. Thank you for your patience. Affected components AP-SOUTHEAST-2 (Operational) EU-WEST-3 (Operational) US-EAST-1 (Operational)

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Minor August 6, 2026

AI Workspace MCP and API partial outage

Detected by Pingoru
Aug 06, 2026, 02:09 PM UTC
Resolved
Aug 07, 2026, 09:00 PM UTC
Duration
1d 6h
Affected: US-EAST-1EU-WEST-3US-EAST-1US-EAST-1
Timeline · 4 updates
  1. investigating Aug 06, 2026, 02:09 PM UTC

    Status: Investigating 🔍 We are currently investigating reports of an issue with MCP and API. Our team is looking into the cause and will provide an update as soon as we have more information. Affected components EU-WEST-3 (Partial outage) US-EAST-1 (Partial outage)

  2. identified Aug 06, 2026, 03:46 PM UTC

    Status: Identified 🛠️ We have identified the root cause of the issue and are working on a fix. We’ll continue to share updates as we make progress. Affected components EU-WEST-3 (Partial outage) US-EAST-1 (Partial outage)

  3. monitoring Aug 07, 2026, 12:31 PM UTC

    Status: Monitoring 👀 A fix has been implemented and we are currently monitoring the system to ensure everything is working as expected. Affected components EU-WEST-3 (Degraded performance) US-EAST-1 (Degraded performance)

  4. resolved Aug 07, 2026, 09:00 PM UTC

    Status: Resolved ✅ The issue has been resolved. All systems are operating normally. Thank you for your patience. Affected components EU-WEST-3 (Operational) US-EAST-1 (Operational)

Read the full incident report →

Minor July 31, 2026

qTest Experience Performance Degradation in us-west-2

Detected by Pingoru
Jul 31, 2026, 08:27 PM UTC
Resolved
Aug 01, 2026, 01:23 AM UTC
Duration
4h 55m
Affected: US-WEST-2US-WEST-2
Timeline · 5 updates
  1. investigating Jul 31, 2026, 08:27 PM UTC

    Status: Investigating We are currently investigating serious performance degradation in us-west-2 region. Our team is looking into the cause and will provide an update as soon as we have more information. Affected components US-WEST-2 | Region 7 (Partial outage)

  2. monitoring Jul 31, 2026, 08:54 PM UTC

    Status: Monitoring We have implemented mitigation measures and service performance in the us-west-2 region has returned to expected levels. We are actively monitoring the environment to ensure stability. We will continue to monitor the situation and provide another update once the issue has been fully resolved. Affected components US-WEST-2 | Region 7 (Operational)

  3. resolved Jul 31, 2026, 10:17 PM UTC

    Status: Resolved ✅ The issue has been resolved. All systems are operating normally. Thank you for your patience. Affected components US-WEST-2 | Region 7 (Operational)

  4. monitoring Aug 01, 2026, 12:40 AM UTC

    Status: Monitoring We reopened this incident after detecting a recurrence of performance degradation in the us-west-2 region. Customers may have experienced elevated response times between 00:00 and 00:30 UTC. Service performance has since returned to expected levels, and we are actively monitoring the environment to ensure stability. We will provide another update once the issue has been fully resolved. Affected components US-WEST-2 | Region 7 (Operational)

  5. resolved Aug 01, 2026, 01:23 AM UTC

    Status: Resolved ✅ The issue has been resolved. All systems are operating normally. Thank you for your patience. Affected components US-WEST-2 | Region 7 (Operational)

Read the full incident report →

Minor July 31, 2026

Customers May Experience Bearer Token Expiration Frequently

Detected by Pingoru
Jul 31, 2026, 01:46 PM UTC
Resolved
Jul 31, 2026, 10:19 PM UTC
Duration
8h 33m
Affected: EU-WEST-1
Timeline · 3 updates
  1. identified Jul 31, 2026, 01:46 PM UTC

    Status: Identified We have identified the issue causing bearer tokens to expire more frequently than expected and are actively working on a fix. Customers may experience repeated authentication requests or interruptions to API requests until the fix is deployed. We will provide another update as soon as more information becomes available. Affected components EU-WEST-1 | Region 6 (Degraded performance)

  2. monitoring Jul 31, 2026, 08:21 PM UTC

    Status: Monitoring We have deployed a fix for the issue causing bearer tokens to expire more frequently than expected. We are monitoring the environment to confirm the fix is fully effective. Customers should no longer experience repeated authentication requests or interruptions related to this issue. We will provide another update once the issue has been fully resolved. Affected components EU-WEST-1 | Region 6 (Operational)

  3. resolved Jul 31, 2026, 10:19 PM UTC

    Status: Resolved ✅ The issue has been resolved. All systems are operating normally. Thank you for your patience. Affected components EU-WEST-1 | Region 6 (Operational)

Read the full incident report →

Minor July 30, 2026

Testim - test executions - partial outage

Detected by Pingoru
Jul 30, 2026, 08:07 AM UTC
Resolved
Jul 30, 2026, 04:30 PM UTC
Duration
8h 23m
Affected: EU-CENTRAL-1 | TestimUS-WEST-2 | Testim
Timeline · 4 updates
  1. investigating Jul 30, 2026, 08:07 AM UTC

    Status: Investigating 🔍 We are currently investigating reports of an issue with not able run some test executions. Our team is looking into the cause and will provide an update as soon as we have more information. Affected components US-WEST-2 | Testim (Degraded performance) EU-CENTRAL-1 | Testim (Degraded performance)

  2. identified Jul 30, 2026, 02:30 PM UTC

    Status: Identified 🛠️ We have identified the root cause of the issue and are working on a fix. We’ll continue to share updates as we make progress. Affected components US-WEST-2 | Testim (Degraded performance) EU-CENTRAL-1 | Testim (Degraded performance)

  3. monitoring Jul 30, 2026, 03:24 PM UTC

    Status: Monitoring 👀 A fix has been implemented and we are currently monitoring the system to ensure everything is working as expected. Affected components US-WEST-2 | Testim (Operational) EU-CENTRAL-1 | Testim (Operational)

  4. resolved Jul 30, 2026, 04:30 PM UTC

    Status: Resolved ✅ The issue has been resolved. All systems are operating normally. Thank you for your patience. Affected components US-WEST-2 | Testim (Operational) EU-CENTRAL-1 | Testim (Operational)

Read the full incident report →