Tricentis Outage History
Tricentis is up right nowPingoru has recorded 96 incidents for Tricentis: 96 in the last 12 months and 30 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 15 | 415 of 720 (58%) |
| May 2026 | 11 | 455 of 744 (61%) |
| June 2026 | 12 | 376 of 720 (52%) |
| July 2026 | 17 | 268 of 744 (36%) |
| August 2026 | 5 | 82 of 744 (11%) |
| September 2026 | 14 | 281 of 720 (39%) |
| October 2026 | 3 | 24 of 516 (5%) |
Incidents, newest first
Minor October 16, 2026 Tosca Contributor role issue 3h 5m SAP: West Europe, Japan East, Australia East, Canada Central and 10 more
Started Oct 16, 2026, 11:28 AM UTC· resolved Oct 16, 2026, 02:33 PM UTC
- investigating Oct 16, 2026, 11:28 AM UTC
🔍 We are currently investigating reports of an issue with functionality related to Okta contributors. Our team is looking into the cause and will provide an update as soon as we have more information.
- identified Oct 16, 2026, 11:33 AM UTC
🛠️ We have identified the root cause of the issue and are working on a fix. Users with a contributor role are not able to perform some actions. We’ll continue to share updates as we make progress.
- monitoring Oct 16, 2026, 01:20 PM UTC
👀 A fix has been implemented and we are currently monitoring the system to ensure everything is working as expected.
- resolved Oct 16, 2026, 02:33 PM UTC
✅ The issue has been resolved. All systems are operating normally. Thank you for your patience.
Minor October 7, 2026 The SeaLights platform is unavailable due to a DNS issue. 7h 16m US-WEST-2, US-WEST-2, EU-CENTRAL-1, AP-SOUTHEAST-1 and 1 more
Started Oct 07, 2026, 09:37 AM UTC· resolved Oct 07, 2026, 04:53 PM UTC
- investigating Oct 07, 2026, 09:37 AM UTC
🔍 We are currently investigating reports of an issue. Our team is looking into the cause and will provide an update as soon as we have more information.
- identified Oct 07, 2026, 10:38 AM UTC
🛠️ We have identified the root cause of the issue and are working on a fix. We’ll continue to share updates as we make progress.
- monitoring Oct 07, 2026, 03:26 PM UTC
👀 A fix has been implemented and we are currently monitoring the system to ensure everything is working as expected.
- resolved Oct 07, 2026, 04:53 PM UTC
✅ The issue has been resolved. All systems are operating normally. Thank you for your patience.
Minor October 6, 2026 Neoload - AI Chat partial outage 14h 37m EU, US-EAST-2, US-EAST-2
Started Oct 06, 2026, 08:16 PM UTC· resolved Oct 07, 2026, 10:53 AM UTC
- investigating Oct 06, 2026, 08:16 PM UTC
🔍 We are currently investigating reports of an issue. Our team is looking into the cause and will provide an update as soon as we have more information.
- monitoring Oct 07, 2026, 06:28 AM UTC
👀 A fix has been implemented and we are currently monitoring the system to ensure everything is working as expected.
- resolved Oct 07, 2026, 10:53 AM UTC
✅ The issue has been resolved. All systems are operating normally. Thank you for your patience.
Minor September 30, 2026 qTest Occasional Slowdowns 2h 19m AP-SOUTHEAST-2, US-EAST-2, US-EAST-1, US-WEST-2 and 8 more
Started Sep 30, 2026, 02:51 PM UTC· resolved Sep 30, 2026, 05:11 PM UTC
- identified Sep 30, 2026, 02:51 PM UTC
Some users may notice occasional slowdowns while working in qTest. We have identified the cause and are working on a fix. We will post an update as soon as more information is available. We apologize for any inconvenience.
- monitoring Sep 30, 2026, 03:10 PM UTC
We have applied a fix and are monitoring the situation. We will provide another update once we confirm that the issue has been fully resolved.
- resolved Sep 30, 2026, 05:11 PM UTC
✅ The issue has been resolved. All systems are operating normally. Thank you for your patience.
Minor September 28, 2026 Neoload - API timeouts 7m US-EAST-2, US-EAST-2
Started Sep 28, 2026, 10:35 AM UTC· resolved Sep 28, 2026, 10:42 AM UTC
- investigating Sep 28, 2026, 10:35 AM UTC
🔍 We are currently investigating reports of an issue. Our team is looking into the cause and will provide an update as soon as we have more information.
- resolved Sep 28, 2026, 10:42 AM UTC
✅ The issue has been resolved. All systems are operating normally. Thank you for your patience.
Minor September 24, 2026 Session details PDF export failing 6m AP-SOUTHEAST-2, US-EAST-2, US-EAST-1, US-WEST-2 and 8 more
Started Sep 24, 2026, 04:44 PM UTC· resolved Sep 24, 2026, 04:50 PM UTC
- identified Sep 24, 2026, 04:44 PM UTC
Customers may be unable to export details from a completed session. After selecting Export, the export starts and then fails with: “Export failed. Please try again. If the problem persists, contact Customer Support.” This affects session PDF export in all regions. Other session functions are not affected. We have identified the cause and are working on a mitigation. We will post another update as soon as export is restored.
- resolved Sep 24, 2026, 04:50 PM UTC
✅ The issue has been resolved. All systems are operating normally. Thank you for your patience.
Minor September 23, 2026 Intermittent availability issues – NeoLoad Web 5h 32m EU, US-EAST-2, US-EAST-2
Started Sep 23, 2026, 02:20 PM UTC· resolved Sep 23, 2026, 07:52 PM UTC
- investigating Sep 23, 2026, 02:20 PM UTC
We are aware of intermittent issues causing brief service interruptions for some users. Our team is investigating.
- monitoring Sep 23, 2026, 02:30 PM UTC
The issue has been resolved and the service is operating normally. Some users may have experienced brief interruptions during this period. We apologize for any inconvenience.
- resolved Sep 23, 2026, 07:52 PM UTC
✅ The issue has been resolved. All systems are operating normally. Thank you for your patience.
Minor September 23, 2026 Tricentis AI services disruption 4h 42m AP-SOUTHEAST-2, US-EAST-2, US-EAST-1, SAP: West Europe and 22 more
Started Sep 23, 2026, 09:35 AM UTC· resolved Sep 23, 2026, 02:17 PM UTC
- investigating Sep 23, 2026, 09:35 AM UTC
🔍 We are currently investigating reports of an issue. Our team is looking into the cause and will provide an update as soon as we have more information.
- investigating Sep 23, 2026, 09:39 AM UTC
🔍 We are currently investigating reports of an issue. Our team is looking into the cause and will provide an update as soon as we have more information.
- monitoring Sep 23, 2026, 10:17 AM UTC
👀 A fix has been implemented and we are currently monitoring the system to ensure everything is working as expected.
- resolved Sep 23, 2026, 02:17 PM UTC
✅ The issue has been resolved. All systems are operating normally. Thank you for your patience.
Minor September 17, 2026 qTest Service Disruption in US-EAST-1 1h 22m US-EAST-1, US-EAST-1, US-EAST-1
Started Sep 17, 2026, 09:08 AM UTC· resolved Sep 17, 2026, 10:31 AM UTC
- investigating Sep 17, 2026, 09:08 AM UTC
We are currently investigating a service disruption affecting qTest in the US-EAST-1 region. Customers may be unable to access qTest services at this time. Our teams are actively investigating the issue and working to restore service as quickly as possible. We will provide further updates as more information becomes available.
- monitoring Sep 17, 2026, 09:20 AM UTC
We are seeing recovery of qTest services in the US-EAST-1 region, with service availability improving over the past 10 minutes. Our teams continue to closely monitor the situation to ensure the service remains stable. We will provide further updates as the situation progresses.
- investigating Sep 17, 2026, 09:50 AM UTC
We are experiencing another service disruption affecting qTest in the US-EAST-1 region. qTest is currently unavailable. Our teams are actively working to restore service and investigating the underlying issue. We will provide further updates as soon as more information becomes available.
- monitoring Sep 17, 2026, 09:54 AM UTC
qTest services in the US-EAST-1 region have recovered and are currently available. Our teams are actively investigating the underlying cause of the disruption and taking preventive measures to reduce the risk of recurrence. We will provide further updates as more information becomes available.
- resolved Sep 17, 2026, 10:31 AM UTC
The service disruption affecting qTest in the US-EAST-1 region has been resolved, and all services are operating normally. This incident is now resolved.
Minor September 16, 2026 NeoLoad NCP is experiencing degraded availability 13h 44m EU, US-EAST-2, US-EAST-2
Started Sep 16, 2026, 09:32 AM UTC· resolved Sep 16, 2026, 11:16 PM UTC
- investigating Sep 16, 2026, 09:32 AM UTC
NeoLoad NCP is experiencing degraded availability due to an outage of a 3rd-party vendor's core services.
- monitoring Sep 16, 2026, 02:58 PM UTC
Vendor is rolling out the fix now — NCP should start recovering shortly. Still monitoring; we will update you when it's fully back.
- resolved Sep 16, 2026, 11:16 PM UTC
✅ The issue has been resolved. All systems are operating normally. Thank you for your patience.
Minor September 11, 2026 Testim - occasional time-outs 5d 22h US-EAST-1 | Grid, EU-CENTRAL-1 | Testim, US-WEST-2 | Testim
Started Sep 11, 2026, 09:49 AM UTC· resolved Sep 17, 2026, 08:21 AM UTC
- investigating Sep 11, 2026, 09:49 AM UTC
🔍 We are currently investigating reports of an issue. Our team is looking into the cause and will provide an update as soon as we have more information.
- monitoring Sep 16, 2026, 10:34 AM UTC
👀 A fix has been implemented and we are currently monitoring the system to ensure everything is working as expected.
- resolved Sep 17, 2026, 08:21 AM UTC
✅ The issue has been resolved. All systems are operating normally. Thank you for your patience.
Minor September 10, 2026 qTest Manager Project Portal Issues in EU Region 1h 2m EU-WEST-1
Started Sep 10, 2026, 01:59 PM UTC· resolved Sep 10, 2026, 03:02 PM UTC
- identified Sep 10, 2026, 01:59 PM UTC
We have identified the issue affecting the qTest Manager Project Portal in the EU region. Some users may experience errors or be unable to access the Project Portal. Our engineering teams are currently applying a fix to restore normal service. We will continue to provide updates as the situation progresses.
- monitoring Sep 10, 2026, 02:20 PM UTC
The fix has been successfully applied, and the qTest Manager Project Portal in the EU region is operating normally again. We are continuing to monitor the environment to ensure service stability.
- resolved Sep 10, 2026, 03:02 PM UTC
The issue has been resolved. All systems are operating normally. Thank you for your patience.
Minor September 10, 2026 Performance Degradation in us-east-1 1h 12m US-EAST-1, US-EAST-1, US-EAST-1
Started Sep 10, 2026, 11:08 AM UTC· resolved Sep 10, 2026, 12:20 PM UTC
- investigating Sep 10, 2026, 11:08 AM UTC
We are currently investigating reports of performance degradation affecting qTest services in the US East (us-east-1) region. Some customers may experience slower response times or intermittent performance issues. Our teams are actively investigating the issue and working to identify the cause. We will provide further updates as more information becomes available.
- monitoring Sep 10, 2026, 11:26 AM UTC
We have implemented a fix, and the situation has normalized. qTest services are operating as expected. We are continuing to monitor the environment closely to ensure stability.
- resolved Sep 10, 2026, 12:20 PM UTC
✅ The issue has been resolved. All systems are operating normally. Thank you for your patience.
Minor September 3, 2026 qTest - Tosca Scheduler Functionality Limitations 30m EU-WEST-1
Started Sep 03, 2026, 01:23 PM UTC· resolved Sep 03, 2026, 01:54 PM UTC
- identified Sep 03, 2026, 01:23 PM UTC
We have identified an issue affecting the qTest–Tosca Scheduler, where jobs configured with a single occurrence may not start as expected. Our team is actively working on a fix. We will provide further updates as progress is made.
- resolved Sep 03, 2026, 01:54 PM UTC
✅ The issue has been resolved. All systems are operating normally. Thank you for your patience.
Minor September 3, 2026 Testim - occasional service degradation 4d 11h EU-CENTRAL-1 | Testim, US-WEST-2 | Testim
Started Sep 03, 2026, 06:35 AM UTC· resolved Sep 07, 2026, 06:19 PM UTC
- investigating Sep 03, 2026, 06:35 AM UTC
🔍 We are currently investigating reports of an issue with occasional timeouts. Our team is looking into the cause and will provide an update as soon as we have more information.
- monitoring Sep 07, 2026, 08:13 AM UTC
👀 A fix has been implemented and we are currently monitoring the system to ensure everything is working as expected.
- resolved Sep 07, 2026, 06:19 PM UTC
✅ The issue has been resolved. All systems are operating normally. Thank you for your patience.
Minor September 2, 2026 qTest UI Unavailability in EU region 17m EU-WEST-1
Started Sep 02, 2026, 08:46 AM UTC· resolved Sep 02, 2026, 09:03 AM UTC
- investigating Sep 02, 2026, 08:46 AM UTC
We have identified the issue affecting qTest UI availability in the EU region and are actively working on mitigation to restore normal service. We will provide further updates as we make progress.
- identified Sep 02, 2026, 08:47 AM UTC
We have identified the issue affecting qTest UI availability in the EU region and are actively working on mitigation to restore normal service. We will provide further updates as we make progress.
- monitoring Sep 02, 2026, 08:52 AM UTC
A fix has been implemented and we are currently monitoring the system to ensure everything is working as expected.
- resolved Sep 02, 2026, 09:03 AM UTC
The issue has been resolved. All systems are operating normally. Thank you for your patience.
Minor September 2, 2026 Testim - scheduler - degraded performance 13h 44m EU-CENTRAL-1 | Testim
Started Sep 02, 2026, 06:14 AM UTC· resolved Sep 02, 2026, 07:58 PM UTC
- investigating Sep 02, 2026, 06:14 AM UTC
🔍 We are currently investigating reports of an issue. Our team is looking into the cause and will provide an update as soon as we have more information.
- identified Sep 02, 2026, 07:44 AM UTC
🛠️ We have identified the root cause of the issue and are working on a fix. We’ll continue to share updates as we make progress.
- monitoring Sep 02, 2026, 09:11 AM UTC
👀 A fix has been implemented and we are currently monitoring the system to ensure everything is working as expected.
- resolved Sep 02, 2026, 07:58 PM UTC
✅ The issue has been resolved. All systems are operating normally. Thank you for your patience.
Minor August 19, 2026 Testim - file-upload degraded 1d 10h US-WEST-2 | Testim
Started Aug 19, 2026, 09:21 PM UTC· resolved Aug 21, 2026, 07:57 AM UTC
- identified Aug 19, 2026, 09:21 PM UTC
🛠️ We have identified the root cause of the issue and are working on a fix. We’ll continue to share updates as we make progress.
- resolved Aug 21, 2026, 07:57 AM UTC
✅ The issue has been resolved. All systems are operating normally. Thank you for your patience.
Minor August 13, 2026 Tosca issues with new tennant provisioning 2h 35m SAP: West Europe
Started Aug 13, 2026, 01:42 PM UTC· resolved Aug 13, 2026, 04:17 PM UTC
- investigating Aug 13, 2026, 01:42 PM UTC
🔍 We are currently investigating reports of an issue. Our team is looking into the cause and will provide an update as soon as we have more information.
- monitoring Aug 13, 2026, 03:15 PM UTC
👀 A fix has been implemented and we are currently monitoring the system to ensure everything is working as expected.
- resolved Aug 13, 2026, 04:17 PM UTC
✅ The issue has been resolved. All systems are operating normally. Thank you for your patience.
Minor August 12, 2026 Tosca Builder some feafures are not working 9h 39m West Europe, West Europe
Started Aug 12, 2026, 11:06 AM UTC· resolved Aug 12, 2026, 08:46 PM UTC
- investigating Aug 12, 2026, 11:06 AM UTC
🔍 We are currently investigating reports of an issue. Our team is looking into the cause and will provide an update as soon as we have more information.
- identified Aug 12, 2026, 12:25 PM UTC
🛠️ We have identified the root cause of the issue and are working on a fix. We’ll continue to share updates as we make progress.
- monitoring Aug 12, 2026, 07:53 PM UTC
👀 A fix has been implemented and we are currently monitoring the system to ensure everything is working as expected.
- monitoring Aug 12, 2026, 07:53 PM UTC
👀 A fix has been implemented and we are currently monitoring the system to ensure everything is working as expected.
- resolved Aug 12, 2026, 08:46 PM UTC
✅ The issue has been resolved. All systems are operating normally. Thank you for your patience.
Minor August 11, 2026 AI Workspace — Confluence integration may be unavailable 2h 52m AP-SOUTHEAST-2, US-EAST-1, EU-WEST-3, AP-SOUTHEAST-2 and 2 more
Started Aug 11, 2026, 12:11 PM UTC· resolved Aug 11, 2026, 03:04 PM UTC
- investigating Aug 11, 2026, 12:11 PM UTC
We are investigating an issue that may affect the Confluence integration in AI Workspace. Some customers may experience errors when using Confluence-based tools or actions, which may fail to complete. All other AI Workspace functionality remains unaffected. Our engineering team is actively working to identify the cause and restore full service. We will share a further update shortly.
- resolved Aug 11, 2026, 03:04 PM UTC
✅ The issue has been resolved. All systems are operating normally. Thank you for your patience.
Minor August 6, 2026 AI Workspace MCP and API partial outage 1d 6h US-EAST-1, EU-WEST-3, US-EAST-1, US-EAST-1
Started Aug 06, 2026, 02:09 PM UTC· resolved Aug 07, 2026, 09:00 PM UTC
- investigating Aug 06, 2026, 02:09 PM UTC
🔍 We are currently investigating reports of an issue with MCP and API. Our team is looking into the cause and will provide an update as soon as we have more information.
- identified Aug 06, 2026, 03:46 PM UTC
🛠️ We have identified the root cause of the issue and are working on a fix. We’ll continue to share updates as we make progress.
- monitoring Aug 07, 2026, 12:31 PM UTC
👀 A fix has been implemented and we are currently monitoring the system to ensure everything is working as expected.
- resolved Aug 07, 2026, 09:00 PM UTC
✅ The issue has been resolved. All systems are operating normally. Thank you for your patience.
Minor July 31, 2026 qTest Experience Performance Degradation in us-west-2 4h 55m US-WEST-2, US-WEST-2
Started Jul 31, 2026, 08:27 PM UTC· resolved Aug 01, 2026, 01:23 AM UTC
- investigating Jul 31, 2026, 08:27 PM UTC
We are currently investigating serious performance degradation in us-west-2 region. Our team is looking into the cause and will provide an update as soon as we have more information.
- monitoring Jul 31, 2026, 08:54 PM UTC
We have implemented mitigation measures and service performance in the us-west-2 region has returned to expected levels. We are actively monitoring the environment to ensure stability. We will continue to monitor the situation and provide another update once the issue has been fully resolved.
- resolved Jul 31, 2026, 10:17 PM UTC
✅ The issue has been resolved. All systems are operating normally. Thank you for your patience.
- monitoring Aug 01, 2026, 12:40 AM UTC
We reopened this incident after detecting a recurrence of performance degradation in the us-west-2 region. Customers may have experienced elevated response times between 00:00 and 00:30 UTC. Service performance has since returned to expected levels, and we are actively monitoring the environment to ensure stability. We will provide another update once the issue has been fully resolved.
- resolved Aug 01, 2026, 01:23 AM UTC
✅ The issue has been resolved. All systems are operating normally. Thank you for your patience.
Minor July 31, 2026 Customers May Experience Bearer Token Expiration Frequently 8h 33m EU-WEST-1
Started Jul 31, 2026, 01:46 PM UTC· resolved Jul 31, 2026, 10:19 PM UTC
- identified Jul 31, 2026, 01:46 PM UTC
We have identified the issue causing bearer tokens to expire more frequently than expected and are actively working on a fix. Customers may experience repeated authentication requests or interruptions to API requests until the fix is deployed. We will provide another update as soon as more information becomes available.
- monitoring Jul 31, 2026, 08:21 PM UTC
We have deployed a fix for the issue causing bearer tokens to expire more frequently than expected. We are monitoring the environment to confirm the fix is fully effective. Customers should no longer experience repeated authentication requests or interruptions related to this issue. We will provide another update once the issue has been fully resolved.
- resolved Jul 31, 2026, 10:19 PM UTC
✅ The issue has been resolved. All systems are operating normally. Thank you for your patience.
Minor July 30, 2026 Testim - test executions - partial outage 8h 23m EU-CENTRAL-1 | Testim, US-WEST-2 | Testim
Started Jul 30, 2026, 08:07 AM UTC· resolved Jul 30, 2026, 04:30 PM UTC
- investigating Jul 30, 2026, 08:07 AM UTC
🔍 We are currently investigating reports of an issue with not able run some test executions. Our team is looking into the cause and will provide an update as soon as we have more information.
- identified Jul 30, 2026, 02:30 PM UTC
🛠️ We have identified the root cause of the issue and are working on a fix. We’ll continue to share updates as we make progress.
- monitoring Jul 30, 2026, 03:24 PM UTC
👀 A fix has been implemented and we are currently monitoring the system to ensure everything is working as expected.
- resolved Jul 30, 2026, 04:30 PM UTC
✅ The issue has been resolved. All systems are operating normally. Thank you for your patience.