Tricentis incident

Testim - occasional service degradation

Resolved after 4 days 11 hours, affecting EU-CENTRAL-1 | Testim and US-WEST-2 | Testim, on September 3, 2026.

resolved Sep 07, 2026, 06:19 PM UTC

✅ The issue has been resolved. All systems are operating normally. Thank you for your patience.

Started
Sep 03, 2026, 06:35 AM UTC
Resolved
Sep 07, 2026, 06:19 PM UTC
Duration
4d 11h
Detected by Pingoru
Sep 03, 2026, 06:35 AM UTC

Affected components

EU-CENTRAL-1 | TestimUS-WEST-2 | Testim

Update timeline

  1. investigating Sep 03, 2026, 06:35 AM UTC

    🔍 We are currently investigating reports of an issue with occasional timeouts. Our team is looking into the cause and will provide an update as soon as we have more information.

  2. monitoring Sep 07, 2026, 08:13 AM UTC

    👀 A fix has been implemented and we are currently monitoring the system to ensure everything is working as expected.

  3. resolved Sep 07, 2026, 06:19 PM UTC

    ✅ The issue has been resolved. All systems are operating normally. Thank you for your patience.

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