Tricentis incident

qTest Occasional Slowdowns

Resolved after 2 hours 19 minutes, affecting AP-SOUTHEAST-2 and US-EAST-2 and 1 more, on September 30, 2026.

resolved Sep 30, 2026, 05:11 PM UTC

✅ The issue has been resolved. All systems are operating normally. Thank you for your patience.

Started
Sep 30, 2026, 02:51 PM UTC
Resolved
Sep 30, 2026, 05:11 PM UTC
Duration
2h 19m
Detected by Pingoru
Sep 30, 2026, 02:51 PM UTC

Affected components

AP-SOUTHEAST-2US-EAST-2US-EAST-1US-WEST-2AP-SOUTHEAST-2US-EAST-2US-WEST-2US-EAST-1EU-WEST-1US-EAST-1

Update timeline

  1. identified Sep 30, 2026, 02:51 PM UTC

    Some users may notice occasional slowdowns while working in qTest. We have identified the cause and are working on a fix. We will post an update as soon as more information is available. We apologize for any inconvenience.

  2. monitoring Sep 30, 2026, 03:10 PM UTC

    We have applied a fix and are monitoring the situation. We will provide another update once we confirm that the issue has been fully resolved.

  3. resolved Sep 30, 2026, 05:11 PM UTC

    ✅ The issue has been resolved. All systems are operating normally. Thank you for your patience.

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