Tricentis incident

Testim - occasional time-outs

Resolved after 5 days 22 hours, affecting US-EAST-1 | Grid and EU-CENTRAL-1 | Testim and 1 more, on September 11, 2026.

resolved Sep 17, 2026, 08:21 AM UTC

✅ The issue has been resolved. All systems are operating normally. Thank you for your patience.

Started
Sep 11, 2026, 09:49 AM UTC
Resolved
Sep 17, 2026, 08:21 AM UTC
Duration
5d 22h
Detected by Pingoru
Sep 11, 2026, 09:49 AM UTC

Affected components

US-EAST-1 | GridEU-CENTRAL-1 | TestimUS-WEST-2 | Testim

Update timeline

  1. investigating Sep 11, 2026, 09:49 AM UTC

    🔍 We are currently investigating reports of an issue. Our team is looking into the cause and will provide an update as soon as we have more information.

  2. monitoring Sep 16, 2026, 10:34 AM UTC

    👀 A fix has been implemented and we are currently monitoring the system to ensure everything is working as expected.

  3. resolved Sep 17, 2026, 08:21 AM UTC

    ✅ The issue has been resolved. All systems are operating normally. Thank you for your patience.

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