Tricentis experienced a minor incident on August 6, 2026 affecting US-EAST-1 and EU-WEST-3 and 1 more component, lasting 1d 6h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Aug 06, 2026, 02:09 PM UTC
Status: Investigating 🔍 We are currently investigating reports of an issue with MCP and API. Our team is looking into the cause and will provide an update as soon as we have more information. Affected components EU-WEST-3 (Partial outage) US-EAST-1 (Partial outage)
- identified Aug 06, 2026, 03:46 PM UTC
Status: Identified 🛠️ We have identified the root cause of the issue and are working on a fix. We’ll continue to share updates as we make progress. Affected components EU-WEST-3 (Partial outage) US-EAST-1 (Partial outage)
- monitoring Aug 07, 2026, 12:31 PM UTC
Status: Monitoring 👀 A fix has been implemented and we are currently monitoring the system to ensure everything is working as expected. Affected components EU-WEST-3 (Degraded performance) US-EAST-1 (Degraded performance)
- resolved Aug 07, 2026, 09:00 PM UTC
Status: Resolved ✅ The issue has been resolved. All systems are operating normally. Thank you for your patience. Affected components EU-WEST-3 (Operational) US-EAST-1 (Operational)