Tricentis incident

Tosca Contributor role issue

Resolved after 3 hours 5 minutes, affecting SAP: West Europe and Japan East and 1 more, on October 16, 2026.

resolved Oct 16, 2026, 02:33 PM UTC

✅ The issue has been resolved. All systems are operating normally. Thank you for your patience.

Started
Oct 16, 2026, 11:28 AM UTC
Resolved
Oct 16, 2026, 02:33 PM UTC
Duration
3h 5m
Detected by Pingoru
Oct 16, 2026, 11:28 AM UTC

Affected components

SAP: West EuropeJapan EastAustralia EastCanada CentralEast USSAP: EuropeAustralia EastEast USWest EuropeWest Europe

Update timeline

  1. investigating Oct 16, 2026, 11:28 AM UTC

    🔍 We are currently investigating reports of an issue with functionality related to Okta contributors. Our team is looking into the cause and will provide an update as soon as we have more information.

  2. identified Oct 16, 2026, 11:33 AM UTC

    🛠️ We have identified the root cause of the issue and are working on a fix. Users with a contributor role are not able to perform some actions. We’ll continue to share updates as we make progress.

  3. monitoring Oct 16, 2026, 01:20 PM UTC

    👀 A fix has been implemented and we are currently monitoring the system to ensure everything is working as expected.

  4. resolved Oct 16, 2026, 02:33 PM UTC

    ✅ The issue has been resolved. All systems are operating normally. Thank you for your patience.

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