Tricentis incident

Tricentis AI services disruption

Resolved after 4 hours 42 minutes, affecting AP-SOUTHEAST-2 and US-EAST-2 and 1 more, on September 23, 2026.

resolved Sep 23, 2026, 02:17 PM UTC

✅ The issue has been resolved. All systems are operating normally. Thank you for your patience.

Started
Sep 23, 2026, 09:35 AM UTC
Resolved
Sep 23, 2026, 02:17 PM UTC
Duration
4h 42m
Detected by Pingoru
Sep 23, 2026, 09:35 AM UTC

Affected components

AP-SOUTHEAST-2US-EAST-2US-EAST-1SAP: West EuropeJapan EastAustralia EastCanada CentralUS-WEST-2EU-WEST-3AP-SOUTHEAST-2

Update timeline

  1. investigating Sep 23, 2026, 09:35 AM UTC

    🔍 We are currently investigating reports of an issue. Our team is looking into the cause and will provide an update as soon as we have more information.

  2. investigating Sep 23, 2026, 09:39 AM UTC

    🔍 We are currently investigating reports of an issue. Our team is looking into the cause and will provide an update as soon as we have more information.

  3. monitoring Sep 23, 2026, 10:17 AM UTC

    👀 A fix has been implemented and we are currently monitoring the system to ensure everything is working as expected.

  4. resolved Sep 23, 2026, 02:17 PM UTC

    ✅ The issue has been resolved. All systems are operating normally. Thank you for your patience.

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