Tricentis incident

qTest Manager Project Portal Issues in EU Region

Resolved after 1 hour 2 minutes, affecting EU-WEST-1, on September 10, 2026.

resolved Sep 10, 2026, 03:02 PM UTC

The issue has been resolved. All systems are operating normally. Thank you for your patience.

Started
Sep 10, 2026, 01:59 PM UTC
Resolved
Sep 10, 2026, 03:02 PM UTC
Duration
1h 2m
Detected by Pingoru
Sep 10, 2026, 01:59 PM UTC

Affected components

EU-WEST-1

Update timeline

  1. identified Sep 10, 2026, 01:59 PM UTC

    We have identified the issue affecting the qTest Manager Project Portal in the EU region. Some users may experience errors or be unable to access the Project Portal. Our engineering teams are currently applying a fix to restore normal service. We will continue to provide updates as the situation progresses.

  2. monitoring Sep 10, 2026, 02:20 PM UTC

    The fix has been successfully applied, and the qTest Manager Project Portal in the EU region is operating normally again. We are continuing to monitor the environment to ensure service stability.

  3. resolved Sep 10, 2026, 03:02 PM UTC

    The issue has been resolved. All systems are operating normally. Thank you for your patience.

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