There were 6 Treefort outages since March 27, 2026 totaling 22h 18m of downtime. Each is summarised below — incident details, duration, and resolution information.
We've identified a bad deployment that is causing articles to fail to load in apps and video series to fail to load in the admin dashboard.
Both issues have been resolved. App downtime for articles was ~33 minutes. Admin dashboard downtime for video series was ~43 minutes.
We are monitoring lingering issues with several apps related to the previous outage.
We are investigating a major platform outage.
Our upstream hosting provider is addressing an issue related to handling secure network traffic. We are seeing most services start to recover.
All services have recovered.
We're seeing a spike in failed requests to our API and are actively investigating. Some thumbnails and content may not load, and user authentication may be slow or encounter errors.
An upstream provider is experiencing capacity issues resulting in intermittent network failures. Services are recovering at this time and error rates have dropped significantly. We are continuing to monitor apps to ensure full recovery.
Our upstream provider is having hardware issues with the machines our authentication service runs on. We are working to provision additional machines to restore full service. Some actions that require authentication may intermittently fail in the meantime.
We've performed a database failover to a new primary node and are seeing services recover. We're continuing to monitor.
We're investigating problems with our authentication service and admin dashboard.
We've identified unusually high load on one of our authentication database servers. We've restarted the database cluster to restore baseline service but response times may continue to be slow as the database catches up.
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