Treefort incident

Auth service degraded performance

Minor

Resolved after 16 minutes, affecting API, on February 3, 2026.

resolved Feb 03, 2026, 02:55 AM UTC

Auth performance has returned to normal. Actual disruption to users was minimal.

Started
Feb 03, 2026, 02:00 AM UTC
Resolved
Feb 03, 2026, 02:17 AM UTC
Duration
16m
Detected by Pingoru
Feb 03, 2026, 02:00 AM UTC

Affected components

API

Update timeline

  1. investigating Feb 03, 2026, 02:13 AM UTC

    We are investigating failed network requests to our authentication service. Some users may experience trouble signing in or out of Treefort apps or our admin dashboard.

  2. investigating Feb 03, 2026, 02:34 AM UTC

    We provisioned new auth servers and performance has stabilized. We are continuing to investigate the root cause.

  3. resolved Feb 03, 2026, 02:55 AM UTC

    Auth performance has returned to normal. Actual disruption to users was minimal.

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