Treefort incident

Network connectivity problems

Minor

Resolved after 59 minutes, on February 19, 2026.

monitoring Feb 19, 2026, 09:53 PM UTC

Our upstream provider has addressed their issue and our API servers have stabilized. All services are operating normally at present, but we are continuing to monitor.

Started
Feb 19, 2026, 09:20 PM UTC
Resolved
Feb 19, 2026, 10:19 PM UTC
Duration
59m
Detected by Pingoru
Feb 19, 2026, 09:20 PM UTC

Update timeline

  1. investigating Feb 19, 2026, 09:20 PM UTC

    We're seeing significant disruption in network traffic in our upstream provider's datacenters, causing major app degradation and outages. We're actively investigating.

  2. investigating Feb 19, 2026, 09:31 PM UTC

    We've localized the issue to a problem with our API servers and are adding additional machines to compensate for increased network traffic. Apps are functional at this time but may continue to see degraded performance as we continue to work on the issue.

  3. monitoring Feb 19, 2026, 09:53 PM UTC

    Our upstream provider has addressed their issue and our API servers have stabilized. All services are operating normally at present, but we are continuing to monitor.

  4. resolved Feb 19, 2026, 10:19 PM UTC

    Servers remain stable and apps are functioning normally.

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