Treefort incident
Slow authentication responses
Minor
Resolved after 1 hour 36 minutes, affecting API, on February 20, 2026.
Authentication response times have returned to normal and we're continuing to monitor.
Affected components
API
Update timeline
- investigating Feb 20, 2026, 07:45 PM UTC
Logging in/logging out of apps and the admin dashboard is currently slow and may time out waiting for a response.
- identified Feb 20, 2026, 07:50 PM UTC
Authentication servers are experiencing unusual load, and we are scaling up machines to accommodate it.
- monitoring Feb 20, 2026, 07:56 PM UTC
Authentication response times have returned to normal and we're continuing to monitor.
- resolved Feb 20, 2026, 09:22 PM UTC
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