Treefort incident

Network connectivity issues

Minor Resolved

Treefort experienced a minor incident on May 28, 2026, lasting 1h. The incident has been resolved; the full update timeline is below.

Started
May 28, 2026, 09:33 PM UTC
Resolved
May 28, 2026, 10:33 PM UTC
Duration
1h
Detected by Pingoru
May 28, 2026, 09:33 PM UTC

Update timeline

  1. investigating May 28, 2026, 09:35 PM UTC

    We are investigating network connectivity issues with an upstream provider. The Treefort admin dashboard is currently unavailable for some users.

  2. investigating May 28, 2026, 09:45 PM UTC

    The connectivity issues are affecting apps as well. Users on the west coast may experience slow load times. The upstream provider is investigating the issue

  3. monitoring May 28, 2026, 10:14 PM UTC

    A fix is being implemented. In the meantime we are continuing to see sporadically slow load times.

  4. resolved May 28, 2026, 10:40 PM UTC

    The fix is complete and network connectivity has been fully restored.