Treefort incident

Admin dashboard pages intermittently not loading

Minor Resolved

Treefort experienced a minor incident on September 28, 2026, lasting 1h 10m. The incident has been resolved; the full update timeline is below.

Started
Sep 28, 2026, 05:15 PM UTC
Resolved
Sep 28, 2026, 06:26 PM UTC
Duration
1h 10m
Detected by Pingoru
Sep 28, 2026, 05:15 PM UTC

Update timeline

  1. investigating Sep 28, 2026, 05:15 PM UTC

    Some pages on the admin dashboard are intermittently not loading. Refreshing the page sometimes works to load the affected page. We're investigating the problem.

  2. monitoring Sep 28, 2026, 05:42 PM UTC

    We've identified a faulty API machine instance which was causing some network requests to hang indefinitely. We've replaced the instance and are continuing to monitor performance.

  3. resolved Sep 28, 2026, 06:26 PM UTC