Treefort incident
Intermittent login problems
Resolved after 25 minutes, on January 30, 2026.
One of the machines in our authentication service cluster was unhealthy and causing requests to fail. We've restarted the machine and error rates are now dropping. We're continuing to monitor to ensure service is fully restored.
Update timeline
- investigating Jan 30, 2026, 07:35 PM UTC
We're seeing increased error rates in our authentication service. Some users may be unable to log in at this time. We're currently investigating the problem.
- monitoring Jan 30, 2026, 07:49 PM UTC
One of the machines in our authentication service cluster was unhealthy and causing requests to fail. We've restarted the machine and error rates are now dropping. We're continuing to monitor to ensure service is fully restored.
- resolved Jan 30, 2026, 08:00 PM UTC
The authentication service is now stable and operating normally.
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