Treefort incident

Admin dashboard and user authentication problems

Minor Resolved

Treefort experienced a minor incident on March 27, 2026, lasting 49m. The incident has been resolved; the full update timeline is below.

Started
Mar 27, 2026, 05:02 PM UTC
Resolved
Mar 27, 2026, 05:52 PM UTC
Duration
49m
Detected by Pingoru
Mar 27, 2026, 05:02 PM UTC

Update timeline

  1. investigating Mar 27, 2026, 05:02 PM UTC

    We're investigating problems with our authentication service and admin dashboard.

  2. identified Mar 27, 2026, 05:10 PM UTC

    We've identified unusually high load on one of our authentication database servers. We've restarted the database cluster to restore baseline service but response times may continue to be slow as the database catches up.

  3. monitoring Mar 27, 2026, 05:23 PM UTC

  4. resolved Mar 27, 2026, 05:53 PM UTC