Treefort incident

Image uploads not working

Minor

Resolved after 19 minutes, affecting Admin Dashboard, on December 17, 2025.

resolved Dec 17, 2025, 08:14 PM UTC

We identified the issue as a failing credential on our cloud storage. We rotated the credential and uploads are now working normally again.

Started
Dec 17, 2025, 07:55 PM UTC
Resolved
Dec 17, 2025, 08:14 PM UTC
Duration
19m
Detected by Pingoru
Dec 17, 2025, 07:55 PM UTC

Affected components

Admin Dashboard

Update timeline

  1. investigating Dec 17, 2025, 07:55 PM UTC

    Admins are currently experiencing errors when trying to upload artwork on the admin dashboard. You may see an error that says "Something went wrong while uploading." We're actively investigating and will post an update when we know more.

  2. resolved Dec 17, 2025, 08:14 PM UTC

    We identified the issue as a failing credential on our cloud storage. We rotated the credential and uploads are now working normally again.

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