Treefort incident

Degraded performance

Minor

Resolved after 34 minutes, affecting Admin Dashboard and Apps, on November 3, 2025.

identified Nov 03, 2025, 08:29 PM UTC

We've identified the issue as under provisioned database hardware. We are working on scaling the hardware.

Started
Nov 03, 2025, 07:52 PM UTC
Resolved
Nov 03, 2025, 08:27 PM UTC
Duration
34m
Detected by Pingoru
Nov 03, 2025, 07:52 PM UTC

Affected components

Admin DashboardApps

Update timeline

  1. investigating Nov 03, 2025, 08:19 PM UTC

    We are seeing slow network responses across apps and the admin dashboard due to high CPU usage in our primary database. We are investigating the issue.

  2. identified Nov 03, 2025, 08:29 PM UTC

    We've identified the issue as under provisioned database hardware. We are working on scaling the hardware.

  3. resolved Nov 03, 2025, 08:37 PM UTC

    Hardware has been scaled and response times have returned to normal.

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