Transporeon Outage History

Transporeon is up right now

Transporeon had 57 outages in the last 2 years totaling 140h 3m of downtime — averaging 2.3 incidents per month.

There were 57 Transporeon outages since June 24, 2025 totaling 140h 3m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://transporeon.statuspage.io

Minor January 27, 2026

Limited availability of the Analytics module of Transporeon platform (Tue 2026-01-27)

Detected by Pingoru
Jan 27, 2026, 07:30 AM UTC
Resolved
Jan 27, 2026, 09:37 AM UTC
Duration
2h 7m
Affected: Analytics
Timeline · 2 updates
  1. investigating Jan 27, 2026, 07:30 AM UTC

    Some customers may currently be experiencing issues with the Analytics module of the Transporeon platform, starting at approximately 7:45 AM CET on January 27th, 2026. Our teams are actively working on identifying the cause of the issue. Other Transporeon modules remain fully operational, and you can continue working on them as usual. If you require additional information or support, please reach out to us at https://support.transporeon.com. We apologize for the inconvenience and appreciate your patience.

  2. resolved Jan 27, 2026, 09:37 AM UTC

    The incident affecting the Analytics module of the Transporeon Platform has been resolved, and a period of stability has been observed starting from approximately 10:10 AM CET on January 27, 2026. You can continue working on the Transporeon platform as usual. We appreciate your understanding and sincerely apologize for any inconvenience caused. Should you need additional information or support, please reach out to us via https://support.transporeon.com and we will be glad to assist you.

Read the full incident report →

Minor January 16, 2026

Limited availability of Rate Management module for some customers (Fri 2026-01-16)

Detected by Pingoru
Jan 16, 2026, 09:30 AM UTC
Resolved
Jan 16, 2026, 09:30 AM UTC
Duration
—
Timeline · 1 update
  1. resolved Jan 16, 2026, 09:50 AM UTC

    Some customers may have experienced issues with the Rate Management module of the Transporeon platform between 10:07 AM and 10:28 AM CET on Friday, January 16, 2026. The root cause has been identified and resolved. While all systems are now operating normally, we will continue to monitor the situation closely. We appreciate your patience and understanding. Should you have any questions or require assistance, please reach out to us at https://support.transporeon.com.

Read the full incident report →

Minor January 9, 2026

Limited availability of the Italian phone support services (Thu 2026-01-08)

Detected by Pingoru
Jan 09, 2026, 03:54 PM UTC
Resolved
Jan 12, 2026, 12:07 PM UTC
Duration
2d 20h
Affected: Support Services
Timeline · 2 updates
  1. identified Jan 09, 2026, 03:54 PM UTC

    Some customers might face issues calling us using the Italian phone support service starting from Thursday, January 8, 2026, at approximately 4 PM CET. We are aware of the issue and are working on its resolution. You can continue working on the Transporeon Platform without interruptions during this time If you encounter issues contacting us via phone, please reach out to us at https://support.transporeon.com, and we will respond within the next available support time. We sincerely apologize for the inconvenience.

  2. resolved Jan 12, 2026, 12:07 PM UTC

    Please be advised that Transporeon support services are now fully operational again. You can reach out to us via all available channels: at https://support.transporeon.com and via phone. We apologize for any inconvenience this incident may have caused!

Read the full incident report →

Minor January 9, 2026

Data transmission disruption for some customers (Thu 2026-01-08)

Detected by Pingoru
Jan 09, 2026, 07:58 AM UTC
Resolved
Jan 09, 2026, 11:18 AM UTC
Duration
3h 19m
Affected: Data transmission
Timeline · 2 updates
  1. monitoring Jan 09, 2026, 07:58 AM UTC

    Some customers might have experienced data transmission disruptions starting on Thursday, January 8th, 2026, at approximately 8:30 PM CET. This issue has been identified as concerning a third-party provider. After identification, the fix was applied, and a period of stability has been observed starting from 10 PM CET on the same day. You can work on the Transporeon Platform as always, and please allow us some time for data reprocessing and post-incident cleanup activities. We appreciate your patience and understanding during this incident. Should you need additional information or support, please reach out to us via https://support.transporeon.com/. We'll be glad to assist you.

  2. resolved Jan 09, 2026, 11:18 AM UTC

    A period of stable operation has been observed, and delayed data has been reprocessed. The incident is resolved. We appreciate your understanding during this time. Should you need additional information or support, please reach out to us via https://support.transporeon.com We'll be glad to assist you.

Read the full incident report →

Minor December 29, 2025

Data transmission delays while working on the Transporeon platform (Mon 2025-12-29)

Detected by Pingoru
Dec 29, 2025, 05:26 PM UTC
Resolved
Dec 29, 2025, 06:50 PM UTC
Duration
1h 24m
Affected: Data transmission
Timeline · 2 updates
  1. monitoring Dec 29, 2025, 05:26 PM UTC

    Some customers may be experiencing data transmission delays while working on the Transporeon platform on (Mon 2025-12-29), starting at approximately 16:40 CET. The issue was resolved at approximately 17:05. However, some delays in data exchange may still be visible for transactions processed during the incident period. If you require immediate assistance, please contact our Support team at https://support.transporeon.com. We sincerely apologize for the inconvenience and reassure you of our determination to resolve this issue promptly and accurately.

  2. resolved Dec 29, 2025, 06:50 PM UTC

    A period of stable operation has now been observed. The issue was resolved at approximately 17:05 CET on December 29, 2025. Since then, the system has been closely monitored to ensure stable data exchange and to confirm that no further delays occur. We appreciate your patience and understanding during this incident. Should you need additional information or support, please reach out to us via https://support.transporeon.com. We'll be glad to assist you

Read the full incident report →

Minor December 17, 2025

Limited availability of Support Services (Wed 2025-12-17)

Detected by Pingoru
Dec 17, 2025, 08:06 PM UTC
Resolved
Dec 18, 2025, 06:50 AM UTC
Duration
10h 44m
Affected: Support Services
Timeline · 3 updates
  1. investigating Dec 17, 2025, 08:06 PM UTC

    Some customers may experience issues with Transporeon support services starting from approximately 7:00PM CET on the 17th of December 2025, resulting in their inability to submit requests and thereby limiting our support capabilities. We reassure you of our commitment to resolving this as soon as possible. You can continue working on the Transporeon platform without interruptions, as usual. We apologize for the inconvenience.

  2. monitoring Dec 17, 2025, 08:21 PM UTC

    The issue causing the limited availability of Transporeon support services on December 17, 2025, has been identified and fixed. As of 9:00 PM CET, the service is available for use, but it will undergo a one-hour maintenance starting at 10:00 PM CET. We sincerely apologize for any inconvenience caused.

  3. resolved Dec 18, 2025, 06:50 AM UTC

    A period of stable operation has now been observed, and this incident is being resolved as of 11:30 PM CET on December 17, 2025. We appreciate your patience and understanding during this incident. Should you need additional information or support, please reach out to us via https://support.transporeon.com. We'll be glad to assist you

Read the full incident report →

Notice December 9, 2025

Data transmission disruption for some customers using FTP connection (Tue 2025-12-09)

Detected by Pingoru
Dec 09, 2025, 05:00 AM UTC
Resolved
Dec 09, 2025, 05:00 AM UTC
Duration
—
Timeline · 1 update
  1. resolved Dec 09, 2025, 08:04 AM UTC

    Some customers using FTP connections to the Transporeon platform might have experienced data transmission disruptions on Tuesday, December 9th, 2025, starting at approximately 7:00 AM CET. After identification, the fix was applied, and a period of stable operation has been observed starting from 7:45 AM CET (same day). The incident was resolved on our end. We sincerely apologize for the inconvenience and appreciate your understanding during this time. Should you need additional information or support, please reach out to us via https://support.transporeon.com, we'll be glad to assist you.

Read the full incident report →

Minor December 5, 2025

Limited availability of the Transporeon platform functionality - actions related to transport processing (Fri 2025-12-05)

Detected by Pingoru
Dec 05, 2025, 12:28 PM UTC
Resolved
Dec 05, 2025, 03:19 PM UTC
Duration
2h 51m
Affected: Transport AssignmentTime Slot ManagementVisibility
Timeline · 3 updates
  1. investigating Dec 05, 2025, 12:28 PM UTC

    Some customers may have been experiencing issues while processing transports on the Transporeon platform starting at approximately 09:55 AM CET on December 5th, 2025. We are aware of the issue and are currently investigating it with the highest priority. We aim to provide you with the next update shortly. If you need assistance or have additional questions, please request support through the usual process at https://support.transporeon.com We sincerely apologize for the inconvenience and assure you of our commitment to resolving this issue promptly and accurately.

  2. monitoring Dec 05, 2025, 12:55 PM UTC

    The issue affecting transport processing on the Transporeon platform has been resolved, and a period of stability has been observed as of approximately 1:40 PM CET on December 5th, 2025. All systems should now be operating normally. Please allow some time for data to be processed. We will continue to monitor the situation further. We appreciate your patience and understanding during this phase. Should you need additional information or support, please reach out to us via https://support.transporeon.com.

  3. resolved Dec 05, 2025, 03:19 PM UTC

    A period of stable operation has been observed, and delayed data has been reprocessed. The incident is resolved. We appreciate your understanding during this time. Should you need additional information or support, please reach out to us via https://support.transporeon.com We'll be glad to assist you.

Read the full incident report →

Minor November 28, 2025

Limited availability of the Time Slot Management module of Transporeon platform (Fri 2025-11-28)

Detected by Pingoru
Nov 28, 2025, 08:28 AM UTC
Resolved
Nov 28, 2025, 09:26 AM UTC
Duration
58m
Affected: Time Slot Management
Timeline · 2 updates
  1. monitoring Nov 28, 2025, 08:28 AM UTC

    Some customers might have been facing issues while working on the Time Slot Management module of Transporeon platform starting from approximately 09:00 AM to 9:20 AM CET on November 28th, 2025. The issue affecting the Time Slot Management module has been resolved, and a period of stability has been observed as of approximately 9:20 AM CET on November 28, 2025. (the same day). All systems should now be operating normally, but we will continue with further monitoring. We appreciate your patience and understanding during this incident. If you need assistance or have additional questions, please proceed to request support as per the usual process via https://support.transporeon.com We sincerely apologize for the inconvenience and reassure you of our determination to resolve this issue promptly and accurately.

  2. resolved Nov 28, 2025, 09:26 AM UTC

    A period of stable operation has been observed, and this incident is resolved. We appreciate your understanding during this time. Should you need additional information or support, please reach out to us via https://support.transporeon.com. We'll be glad to assist you

Read the full incident report →

Notice November 27, 2025

Authentication to the Transporeon Trucker application is via email only

Detected by Pingoru
Nov 27, 2025, 02:53 PM UTC
Resolved
Nov 19, 2025, 06:00 AM UTC
Duration
—
Timeline · 1 update
  1. resolved Nov 27, 2025, 02:53 PM UTC

    Please be informed that the primary authentication method for the Transporeon Trucker application should be email, as we have temporarily disabled SMS verification. We apologize for any inconvenience this may cause. If you need additional information or guidance, please contact us via https://support.transporeon.com, and we will be glad to assist you.

Read the full incident report →

Minor November 27, 2025

Limited availability of the Transport Assignment and Time Slot Management modules of Transporeon platform (Thu 2025-11-27)

Detected by Pingoru
Nov 27, 2025, 11:55 AM UTC
Resolved
Nov 27, 2025, 02:06 PM UTC
Duration
2h 11m
Affected: Transport AssignmentTime Slot Management
Timeline · 3 updates
  1. investigating Nov 27, 2025, 11:55 AM UTC

    Some customers might have been facing issues while working on the Transport Assignment and Time Slot Management modules of Transporeon platform starting from approximately 12:30 PM CET on November 27th, 2025. We are aware of the issue and are currently investigating it with the highest priority. We aim to provide you with the next update on the event shortly. If you need assistance or have additional questions, please proceed to request support as per the usual process via https://support.transporeon.com We sincerely apologize for the inconvenience and reassure you of our determination to resolve this issue promptly and accurately.

  2. monitoring Nov 27, 2025, 12:10 PM UTC

    The issue affecting the Transport Assignment and Time Slot Management modules of the Transporeon platform has been resolved, and a period of stability has been observed as of approximately 1:00 PM CET on November 27, 2025 (the same day). All systems should now be operating normally, but we will continue with further monitoring. We appreciate your patience and understanding during this incident. Should you need additional information or support, please reach out to us via https://support.transporeon.com.

  3. resolved Nov 27, 2025, 02:06 PM UTC

    A period of stable operation has been observed, and this incident is resolved. We appreciate your understanding during this time. Should you need additional information or support, please reach out to us via https://support.transporeon.com. We'll be glad to assist you

Read the full incident report →

Minor November 27, 2025

Limited availability of Support Services (Thu 2025-11-27)

Detected by Pingoru
Nov 27, 2025, 09:46 AM UTC
Resolved
Nov 27, 2025, 10:04 AM UTC
Duration
17m
Affected: Support Services
Timeline · 2 updates
  1. investigating Nov 27, 2025, 09:46 AM UTC

    Some customers may experience issues with Transporeon support services starting from approximately 10:40AM CET on the 27th of November 2025, resulting in their inability to submit requests and thereby limiting our support capabilities. We reassure you of our commitment to resolving this as soon as possible. You can continue working on the Transporeon platform without interruptions, as usual. We apologize for the inconvenience.

  2. resolved Nov 27, 2025, 10:04 AM UTC

    A period of stable operation has now been observed, and this incident is being resolved as of 10:55 AM CET on the 27th of November 2025 (the same day). We appreciate your patience and understanding during this incident. Should you need additional information or support, please reach out to us via https://support.transporeon.com. We'll be glad to assist you.

Read the full incident report →

Minor November 24, 2025

Limited availability of Transporeon solutions (Mon 2025-11-24)

Detected by Pingoru
Nov 24, 2025, 12:09 PM UTC
Resolved
Nov 24, 2025, 12:45 PM UTC
Duration
36m
Affected: LoginData transmissionTransport AssignmentTime Slot Management
Timeline · 4 updates
  1. investigating Nov 24, 2025, 12:09 PM UTC

    Some customers might have been facing issues with the availability of Transporeon solutions starting from approximately 1:00 PM CET on November 24th, 2025. We are aware of the issue and are currently investigating it with the highest priority. We aim at providing you a next update on the event in a short while. If you need assistance or have additional questions, please proceed to request support as per the usual process via https://support.transporeon.com We sincerely apologize for the inconvenience and reassure you of our determination to resolve this issue promptly and accurately.

  2. identified Nov 24, 2025, 12:20 PM UTC

    The issue causing the limited availability of Transporeon solutions on November 24, 2025, has been identified. Engineers are now working on applying a fix with the highest priority. We expect that the issue will be resolved shortly.

  3. monitoring Nov 24, 2025, 12:26 PM UTC

    The issue affecting Transporeon platform has been resolved, and a period of stability has been observed as of 1:20 PM CET on November 24, 2025 (the same day). All systems should now be operating normally, but we will continue with further monitoring. We appreciate your patience and understanding during this incident. Should you need additional information or support, please reach out to us via https://support.transporeon.com.

  4. resolved Nov 24, 2025, 12:45 PM UTC

    A period of stable operation has been observed, and this incident is now resolved. We appreciate your understanding during this time. Should you need additional information or support, please reach out to us via https://support.transporeon.com We'll be glad to assist you.

Read the full incident report →

Minor November 19, 2025

Data transmission delays for some customers using the Transport Operations module (Wed 2025-11-19)

Detected by Pingoru
Nov 19, 2025, 10:30 AM UTC
Resolved
Nov 19, 2025, 02:29 PM UTC
Duration
3h 59m
Affected: Transport Operations
Timeline · 3 updates
  1. investigating Nov 19, 2025, 10:30 AM UTC

    Some customers using the Transport Operations module may be experiencing data transmission delays starting from approximately 10:00 CET on Wednesday, November 19th, 2025. We are aware of the issue, and our engineers are actively working to resolve it as quickly as possible. Other Transporeon modules remain fully operational, and you can continue working on them as usual. Should you need additional information or support, please reach out to us via support.transporeon.com. We will be glad to assist you.

  2. monitoring Nov 19, 2025, 01:24 PM UTC

    The issue affecting the Transport Operations module has been resolved, and a period of stability has been observed as of 13:50 CET on 19th of November 2025 (same day). All systems should now be operating normally, but we will proceed with further monitoring. We appreciate your patience and understanding during this incident. Should you need additional information or support, please reach out to us via www.support.transporeon.com.

  3. resolved Nov 19, 2025, 02:29 PM UTC

    A period of stable operation has now been observed, and this incident is being resolved. We appreciate your patience and understanding during this incident. Should you need additional information or support, please reach out to us via https://support.transporeon.com. We'll be glad to assist you.

Read the full incident report →

Minor November 18, 2025

Limited availability of Transporeon solutions (Tue 2025-11-18)

Detected by Pingoru
Nov 18, 2025, 12:53 PM UTC
Resolved
Nov 19, 2025, 07:34 AM UTC
Duration
18h 41m
Affected: LoginData transmissionTransport AssignmentTime Slot Management
Timeline · 4 updates
  1. identified Nov 18, 2025, 12:53 PM UTC

    Some customers might have been facing issues with the availability of Transporeon solutions or experiencing data transmission delays starting from approximately 12:45 PM CET on November 18th, 2025. This issue has been identified as concerning a third-party provider, and our operations teams are working diligently to prepare a workaround and mitigate possible impacts on your business. We apologize for the inconvenience. Should you need additional information or support, please reach out to us via https://support.transporeon.com/. We'll be glad to assist you.

  2. monitoring Nov 18, 2025, 02:38 PM UTC

    The issue affecting the Transporeon platform (related to a third-party provider) has been addressed as we implemented a workaround bypassing the affected provider, and a period of stability has been observed as of approximately 2:45 PM CET on November 18th, 2025 (the same day). We will continue with further monitoring, and we appreciate your patience and understanding during this incident. Should you need additional information or support, please reach out to us via www.support.transporeon.com.

  3. monitoring Nov 18, 2025, 04:08 PM UTC

    Please be informed that as of 2:45 PM CET on November 18th, 2025, we have implemented a workaround that should allow you to conduct operations on the Transporeon Platform as usual. However, we will keep the incident in the status "Monitoring" and will provide an update tomorrow. We appreciate your patience and understanding during this incident. Should you have any questions or require assistance, our support team is available during regular support hours at www.support.transporeon.com.

  4. resolved Nov 19, 2025, 07:34 AM UTC

    A period of stable operation has been observed, and this incident is now resolved. We appreciate your understanding during this incident. Should you need additional information or support, please reach out to us via https://support.transporeon.com/. We'll be glad to assist you.

Read the full incident report →

Minor November 12, 2025

Limited availability of phone support services (Wed 2025-11-12)

Detected by Pingoru
Nov 12, 2025, 12:55 PM UTC
Resolved
Nov 12, 2025, 03:18 PM UTC
Duration
2h 22m
Affected: Support Services
Timeline · 2 updates
  1. investigating Nov 12, 2025, 12:55 PM UTC

    Some customers might face issues calling us on Wednesday, November 12, 2025, starting at approximately 12PM CET. We are aware of the issue and are currently addressing it with high priority. You can continue working on the Transporeon Platform without interruptions during this time. If you encounter issues contacting us via phone, please reach out to us at www.support.transporeon.com. We apologize for the inconvenience.

  2. resolved Nov 12, 2025, 03:18 PM UTC

    Please be advised that Transporeon support services are now fully operational again. You can reach out to us via all available channels: at www.support.transporeon.com and via phone. We apologize for any inconvenience this incident may have caused!

Read the full incident report →

Minor November 7, 2025

Limited availability of Support Services (Fri 2025-11-07)

Detected by Pingoru
Nov 07, 2025, 11:48 AM UTC
Resolved
Nov 07, 2025, 02:55 PM UTC
Duration
3h 7m
Affected: Support Services
Timeline · 4 updates
  1. investigating Nov 07, 2025, 11:48 AM UTC

    Some customers may experience issues with Transporeon support services starting from approximately 12:30PM CET on the 7th of November 2025, resulting in their inability to submit requests and thereby limiting our support capabilities. We reassure you of our commitment to resolving this as soon as possible. You can continue working on the Transporeon platform without interruptions, as usual. We apologize for the inconvenience.

  2. identified Nov 07, 2025, 12:51 PM UTC

    The issue causing the limited availability of Transporeon support services on the 7th of November 2025 has been identified. Engineers are now working on applying a fix with the highest priority. We expect that the issue will be resolved shortly. Further updates will be provided as progress is made.

  3. monitoring Nov 07, 2025, 01:34 PM UTC

    The issue affecting Transporeon support services has been resolved, and a period of stability has been observed as of 2:30 PM CET on the 7th of November 2025 (the same day). All systems should now be operating normally, but we will continue with further monitoring. We appreciate your patience and understanding during this incident. Should you need additional information or support, please reach out to us via www.support.transporeon.com.

  4. resolved Nov 07, 2025, 02:55 PM UTC

    A period of stable operation has now been observed, and this incident is being resolved. We appreciate your patience and understanding during this incident. Should you need additional information or support, please reach out to us via www.support.transporeon.com. We'll be glad to assist you.

Read the full incident report →

Minor November 4, 2025

Data transmission delays (Tue 2025-11-04)

Detected by Pingoru
Nov 04, 2025, 10:54 AM UTC
Resolved
Nov 04, 2025, 11:42 AM UTC
Duration
48m
Affected: Data transmission
Timeline · 3 updates
  1. investigating Nov 04, 2025, 10:54 AM UTC

    Some customers may be experiencing data transmission delays while working on the Transporeon platform on Tuesday, November 4, 2025, starting at approximately 9:30 CET. We are aware of the issue and are currently investigating it with the highest priority. Further updates will be sent as our engineers make progress towards a resolution If you require immediate assistance, please contact our Support team at https://support.transporeon.com. We sincerely apologize for the inconvenience and reassure you of our determination to resolve this issue promptly and accurately.

  2. monitoring Nov 04, 2025, 11:07 AM UTC

    The issue causing data transmission delays has been identified and resolved, and a period of stability has been observed as of 12:01 PM CET on November 4, 2025 (same day). All systems should now be operating normally, but we will continue with further monitoring. We appreciate your patience and understanding during this incident. Should you need additional information or support, please reach out to us via www.support.transporeon.com.

  3. resolved Nov 04, 2025, 11:42 AM UTC

    Please be informed that full service has been restored, and a period of stability has been observed. All delayed data has been reprocessed. The incident has been resolved on our end, and we appreciate your patience during this time. Should you need additional information or support, please reach out to us via www.support.transporeon.com. We will be glad to assist you.

Read the full incident report →

Minor October 31, 2025

Limited availability of the Network Insights module for some customers (Fri 2025-10-31)

Detected by Pingoru
Oct 31, 2025, 08:28 AM UTC
Resolved
Oct 31, 2025, 09:01 AM UTC
Duration
33m
Affected: Network Insights
Timeline · 2 updates
  1. identified Oct 31, 2025, 08:28 AM UTC

    Some customers might be facing issues with the Network Insights module since approximately 9AM CET on Friday, October 31st, 2025. We are aware of the issue, have already identified the root cause, and are working on the fix implementation with high priority. This issue affects only the Network Insights; all other Transporeon modules are unaffected, and you can continue using them without interruptions during this time. We will keep you updated on the fix implementation. Should you need any assistance, please reach out to our support at support.transporeon.com. We apologize for the inconvenience.

  2. resolved Oct 31, 2025, 09:01 AM UTC

    The issue affecting the Network Insights module has been resolved as of 9:55 CET on the 31st of October 2025 (the same day). All systems should now be operating normally. We appreciate your patience and understanding during this incident. Should you need additional information or support, please reach out to us via www.support.transporeon.com. We'll be glad to assist you.

Read the full incident report →

Minor October 20, 2025

Limited availability of Autonomous Procurement module for some customers (Mon 2025-10-20)

Detected by Pingoru
Oct 20, 2025, 08:34 AM UTC
Resolved
Oct 20, 2025, 12:52 PM UTC
Duration
4h 17m
Affected: Autonomous Procurement
Timeline · 3 updates
  1. identified Oct 20, 2025, 08:34 AM UTC

    Some customers might be facing issues while working with the Autonomous Procurement module of the Transporeon platform since approximately 10:05 AM CEST on Monday, October 20th, 2025. The root cause has been identified as a global incident related to a third-party provider, resulting in the degraded performance of the Autonomous Procurement module. Our engineers are in contact with the provider, monitoring the situation thoroughly, and investigating what workarounds can be applied in this case. All other Transporeon modules are unaffected, and you can continue using them without interruptions during this time. We will keep you updated as soon as new information is available. Should you have additional questions or need any assistance, feel free to reach out to us at www.support.transporeon.com. Thank you for your understanding and patience.

  2. monitoring Oct 20, 2025, 10:21 AM UTC

    The issue affecting the Autonomous Procurement module (related to a third-party provider) has been resolved, and a period of stability has been observed as of 12:15 PM CEST on the 20th of October 2025 (the same day). All systems should now be operating normally, but we will proceed with further monitoring. We appreciate your patience and understanding during this incident. Should you need additional information or support, please reach out to us via www.support.transporeon.com.

  3. resolved Oct 20, 2025, 12:52 PM UTC

    A period of stable operation has now been observed, and this incident is being resolved. We appreciate your patience and understanding during this incident. Should you need additional information or support, please reach out to us via www.support.transporeon.com. We'll be glad to assist you.

Read the full incident report →

Minor October 9, 2025

Data transmission delays (Thu 2025-10-09)

Detected by Pingoru
Oct 09, 2025, 06:49 PM UTC
Resolved
Oct 09, 2025, 08:04 PM UTC
Duration
1h 14m
Affected: Data transmission
Timeline · 2 updates
  1. investigating Oct 09, 2025, 06:49 PM UTC

    Some customers may be facing data transmission delays starting on Thursday, October 9, 2025, at 17:00 CEST. We are aware of the issue and are currently investigating it with the highest priority. Further updates will be sent as our engineers resolve the issue. We confirm that the Transporeon platform is operational, and you can continue to perform your activities as usual. It is our understanding that no data is lost. If you require immediate assistance, please contact our Support team at https://support.transporeon.com. We sincerely apologize for the inconvenience and reassure you of our determination to resolve this issue promptly and accurately.

  2. resolved Oct 09, 2025, 08:04 PM UTC

    Please be informed that full service has been restored, and a period of stability has been observed. All delayed data has been reprocessed. The incident has been resolved on our end, and we appreciate your patience during this time. Should you need additional information or support, please reach out to us via support.transporeon.com. We will be glad to assist you.

Read the full incident report →

Notice October 7, 2025

Email notifications delay for some customers (Tue 2025-10-07)

Detected by Pingoru
Oct 07, 2025, 09:22 AM UTC
Resolved
Oct 07, 2025, 09:22 AM UTC
Duration
—
Affected: SMS Notification Service
Timeline · 1 update
  1. resolved Oct 07, 2025, 09:22 AM UTC

    Some customers may experience delays with email notifications from 10:25 to 11:10 CEST on October 7th, 2025. During this timeframe, the Transporeon platform operated without interruptions, as usual. We appreciate your patience and understanding during this incident. Should you need additional information or support, please reach out to us via support.transporeon.com. We'll be glad to assist you.

Read the full incident report →

Minor September 23, 2025

Limited Availability for Autonomous Procurement for some customers on cargo creation - (Tue 2025-09-23)

Detected by Pingoru
Sep 23, 2025, 10:18 AM UTC
Resolved
Sep 23, 2025, 11:46 AM UTC
Duration
1h 28m
Affected: Autonomous Procurement
Timeline · 2 updates
  1. investigating Sep 23, 2025, 10:18 AM UTC

    Some customers might be facing issues with the Autonomous Procurement Routing Service since approximately 11:15 AM CEST Tuesday, September 23rd, 2025. We are aware of the issue and are currently investigating it with high priority. This issue affects only the Autonomous Procurement module; all other Transporeon modules are unaffected, and you can continue working on them without interruptions during this time. We will keep you updated on our investigation. Should you need any assistance, please reach out to our support at support.transporeon.com. We apologize for the inconvenience.

  2. resolved Sep 23, 2025, 11:46 AM UTC

    The issue affecting the Autonomous Procurement module has been resolved as of 13:24 CEST on the 23rd of September 2025 (the same day). All systems should now be operating normally. We appreciate your patience and understanding during this incident. Should you need additional information or support, please reach out to us via www.support.transporeon.com. We'll be glad to assist you.

Read the full incident report →