Transporeon Outage History

Transporeon is up right now

Transporeon had 57 outages in the last 2 years totaling 261h 23m of downtime — averaging 2.3 incidents per month.

There were 57 Transporeon outages since June 24, 2025 totaling 261h 23m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://transporeon.statuspage.io

Notice September 16, 2025

Error messages when exporting or printing data from Time Slot Management module (Tue 2025-09-16)

Detected by Pingoru
Sep 16, 2025, 05:30 AM UTC
Resolved
Sep 16, 2025, 05:30 AM UTC
Duration
—
Timeline · 1 update
  1. resolved Sep 16, 2025, 06:55 AM UTC

    Some customers may have experienced errors while trying to export or print data when using the Time Slot Management module of the Transporeon platform, starting at approximately 6AM on Tuesday, 16th September 2025. The incident was resolved by 8:30AM the same day, and all systems should now be operating normally. During this time, the platform was operational, and all other activities were possible. We appreciate your patience and understanding during this incident. If you need additional information or support, please reach out to us via www.support.transporeon.com and we will be glad to assist you.

Read the full incident report →

Minor August 13, 2025

Data transmission delays (Wed 2025-08-13)

Detected by Pingoru
Aug 13, 2025, 12:27 PM UTC
Resolved
Aug 13, 2025, 02:55 PM UTC
Duration
2h 27m
Affected: Data transmission
Timeline · 4 updates
  1. identified Aug 13, 2025, 12:27 PM UTC

    Some customers may be facing data transmission delays starting on Wednesday, August 13, 2025, at 13:10 CEST. We are aware of the issue and are currently investigating it with the highest priority. Further updates will be sent as our engineers resolve the issue. If you require immediate assistance, please contact our Support team at https://support.transporeon.com. We sincerely apologize for the inconvenience and reassure you of our determination to resolve this issue promptly and accurately.

  2. monitoring Aug 13, 2025, 12:48 PM UTC

    A fix has been deployed as of 14:24 CEST on August 13, 2025, to address the data transmission delays. We are closely monitoring the platform to confirm a return to normal operation. We will provide an update when delayed data has been duly reprocessed. Should you need additional information or support, please reach out to us via support.transporeon.com. We will be glad to assist you.

  3. monitoring Aug 13, 2025, 02:22 PM UTC

    Please be informed that the Transporeon platform is fully operational, and you can continue working on it as usual. Also, please note that data transfer is happening as expected. Our engineers are still reprocessing delayed data from the period of the event for affected customers. We appreciate your patience and understanding in this matter. Should you need support, please reach out to us via https://support.transporeon.com.

  4. resolved Aug 13, 2025, 02:55 PM UTC

    Please be informed that full service has been restored, and a period of stability has been observed. All delayed data has been reprocessed. The incident has been resolved on our end, and we appreciate your patience during this time. Should you need additional information or support, please reach out to us via support.transporeon.com. We will be glad to assist you.

Read the full incident report →

Notice August 7, 2025

Support phone system update (Thu 2025-08-07)

Detected by Pingoru
Aug 07, 2025, 12:51 PM UTC
Resolved
Aug 07, 2025, 12:51 PM UTC
Duration
—
Affected: Support Services
Timeline · 1 update
  1. resolved Aug 07, 2025, 12:51 PM UTC

    We would like to inform you that we are currently performing an update to our support phone system on Thursday, August 7th. This update is part of our commitment to utilizing the latest technology and providing you with the best service possible. During the day, some customers may experience temporary issues with our support phone line. If you are unable to reach us by phone, please submit a support ticket at https://support.transporeon.com. We thank you for your understanding and patience.

Read the full incident report →

Minor August 4, 2025

Limited availability of Support Services (Mon 2025-08-04)

Detected by Pingoru
Aug 04, 2025, 07:38 AM UTC
Resolved
Aug 04, 2025, 08:03 AM UTC
Duration
24m
Affected: Support Services
Timeline · 2 updates
  1. investigating Aug 04, 2025, 07:38 AM UTC

    Some customers may experience issues with Transporeon support services starting from approximately 09:18 AM CEST on the 4th of August 2025, resulting in their inability to submit requests, thereby limiting our support capabilities. We reassure you of our commitment to solving this as soon as possible. You can continue working on the Transporeon platform without interruptions, as usual. In the meantime, you can reach us via phone. We apologize for the inconvenience.

  2. resolved Aug 04, 2025, 08:03 AM UTC

    Please be advised that Transporeon support services are now fully operational again. You can reach out to us via all available channels: at support.transporeon.com and via via phone. We apologize for any inconvenience this event may have caused!

Read the full incident report →

Minor June 24, 2025

Data transmission delays for incoming messages (Tue 2025-06-24)

Detected by Pingoru
Jun 24, 2025, 10:09 AM UTC
Resolved
Jun 24, 2025, 10:36 AM UTC
Duration
27m
Affected: Data transmission
Timeline · 2 updates
  1. investigating Jun 24, 2025, 10:09 AM UTC

    Some customers may experience issues with inbound data transfers since Tuesday, June 24th, 2025, 10:45 AM CEST. As of now, this issue is temporary and not persisting. We investigate the case in order to find the potential root cause, and we will keep you posted. Should you encounter this issue, and require assistance, please reach out via https://support.transporeon.com. We apologize for the inconvenience and reassure of our determination to resolve this issue timely and accurately.

  2. resolved Jun 24, 2025, 10:36 AM UTC

    We confirm the issue encountered with data transmission of incoming messages is presently resolved since today, Tuesday, June 24, 2025, from 11:30 AM CEST. We understand that this event may cause some operational challenges for you, and we apologize for any inconvenience. Should you still need support, please reach out to https://support.transporeon.com and we will gladly assist you!

Read the full incident report →