Transporeon incident
Limited availability of Freight Procurement module for some customers (2026-01-27)
Transporeon experienced a minor incident on January 27, 2026 affecting Freight Procurement, lasting 18m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jan 27, 2026, 01:58 PM UTC
Some customers might be facing issues with the Freight Procurement module since 2:40 PM CET on Tuesday, January 27, 2026. We are aware of the issue and are currently investigating it with the highest priority. Other Transporeon modules remain fully operational, and you can continue working with them as usual. If you need assistance or have additional questions, please request support through the usual process at https://support.transporeon.com. We sincerely apologize for the inconvenience and assure you of our commitment to resolving this issue promptly and accurately.
- resolved Jan 27, 2026, 02:17 PM UTC
The incident affecting the Freight Procurement module of the Transporeon Platform has been resolved, and a period of stability has been observed starting from approximately 3:00 PM CET on January 27, 2026. You can continue working on the Transporeon platform as usual. We appreciate your understanding and sincerely apologize for any inconvenience caused. Should you need additional information or support, please reach out to us via https://support.transporeon.com, and we will be glad to assist you.