Transporeon incident
Limited availability of the Analytics module of Transporeon platform (Tue 2026-01-27)
Transporeon experienced a minor incident on January 27, 2026 affecting Analytics, lasting 2h 7m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jan 27, 2026, 07:30 AM UTC
Some customers may currently be experiencing issues with the Analytics module of the Transporeon platform, starting at approximately 7:45 AM CET on January 27th, 2026. Our teams are actively working on identifying the cause of the issue. Other Transporeon modules remain fully operational, and you can continue working on them as usual. If you require additional information or support, please reach out to us at https://support.transporeon.com. We apologize for the inconvenience and appreciate your patience.
- resolved Jan 27, 2026, 09:37 AM UTC
The incident affecting the Analytics module of the Transporeon Platform has been resolved, and a period of stability has been observed starting from approximately 10:10 AM CET on January 27, 2026. You can continue working on the Transporeon platform as usual. We appreciate your understanding and sincerely apologize for any inconvenience caused. Should you need additional information or support, please reach out to us via https://support.transporeon.com and we will be glad to assist you.