Transporeon incident
Delayed results in the global search tool of the Transporeon platform (Fri 2026-01-30)
Resolved after 3 hours 16 minutes, affecting Data transmission, on January 30, 2026.
The incident affecting the global search tool of Transporeon platform has been resolved, and a period of stability has been observed starting from approximately 15:00 AM CET on January 30, 2026. We appreciate your understanding and sincerely apologize for any inconvenience caused. Should you need additional information or support, please reach out to us via https://support.transporeon.com, and we will be glad to assist you.
Affected components
Update timeline
- identified Jan 30, 2026, 11:43 AM UTC
Some customers might experience delayed results with the global search tool while using the Transporeon platform starting from approximately 9:40 AM CET on Friday, January 30, 2026. We are aware of the incident and are actively working to resolve it as quickly as possible. Please note that the data should be available and can be searched manually by applying filters in the respective columns. If you need additional information or support, please reach out to us via http://support.transporeon.com. We apologize for the inconvenience this has caused.
- resolved Jan 30, 2026, 02:59 PM UTC
The incident affecting the global search tool of Transporeon platform has been resolved, and a period of stability has been observed starting from approximately 15:00 AM CET on January 30, 2026. We appreciate your understanding and sincerely apologize for any inconvenience caused. Should you need additional information or support, please reach out to us via https://support.transporeon.com, and we will be glad to assist you.
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