Delayed results in the global search tool of the Transporeon platform (Thu 2026-02-12)

Update timeline

1. identified Feb 12, 2026, 09:00 AM UTC

   Some customers might experience delayed results with the global search tool while using the Transporeon platform starting from approximately 8:55 AM CET on Thursday, February 12, 2026. We are aware of the incident and are actively working to resolve it as quickly as possible. Please note that the data should be available and can be searched manually by applying filters in the respective columns. If you need additional information or support, please reach out to us via http://support.transporeon.com. We apologize for the inconvenience this has caused.

2. resolved Feb 12, 2026, 10:35 AM UTC

   The incident affecting the global search tool of Transporeon platform has been resolved, and a period of stability has been observed starting from approximately 11:30 AM CET on Thursday, February 12, 2026. We appreciate your understanding and sincerely apologize for any inconvenience caused. Should you need additional information or support, please reach out to us via https://support.transporeon.com, and we will be glad to assist you.