Is Transporeon down?

Some customers may have experienced a brief disruption in availability while using the Transporeon Platform at approximately 13:30 CEST for no longer than 5 minutes on April 28th, 2026. The platform is now fully operational, and you can continue working as usual. We will continue to actively monitor the platform’s status. If you require assistance or have additional questions, please contact support through the usual process at https://support.transporeon.com. We sincerely apologize for any inconvenience this may have caused and assure you of our commitment to resolving the issue promptly and effectively.

Some customers may have experienced degraded performance of the Autonomous Procurement module starting at approximately 9:00 AM CEST on Thursday, May 28th, 2026. Our team is actively working with the highest priority to resolve this incident. We sincerely apologize for any inconvenience this may cause and appreciate your patience. If you have additional questions, please reach out to us at https://support.transporeon.com.

The incident affecting the Autonomous Procurement module was resolved as of 10:20 CEST on May 28th, 2026. We appreciate your patience and understanding during this incident. If you have additional questions, please reach out to us at https://support.transporeon.com.

Some carrier customers may have experienced data transmission delays on the Transporeon platform on Tuesday, May 12, 2026, beginning at approximately 11:00 AM CEST. Our team identified the incident and has already implemented a fix. We are currently reprocessing delayed data and closely monitoring the platform’s stability to ensure continued reliable service. Should you require immediate assistance, please contact our support team at https://support.transporeon.com. We sincerely apologize for any inconvenience this may have caused and assure you of our ongoing commitment to resolving this matter promptly and thoroughly.

Please be informed that full service has been restored, and a period of stability has been observed. All delayed data has been reprocessed. The incident was resolved on our end. We appreciate your patience during this time. Should you need additional information or support, please reach out to us via https://support.transporeon.com. We will be glad to assist you.

Some customers may experience degraded performance within the Autonomous Procurement module, specifically affecting the offer generation process, starting from 12:00 PM CEST on Tuesday, May 5th, 2026. Our team is investigating this with high priority. Please note that all other Transporeon modules remain fully operational and unaffected. We will provide updates as our investigation progresses. If you require immediate assistance, please contact our support team at support.transporeon.com. We apologize for any inconvenience caused.

We observed a stable period of time for the Autonomous Procurement module from 13:00 CEST on the same day, and performance has returned to normal levels. Our team will continue to closely monitor the situation to ensure ongoing stability. We will provide further updates if necessary. If you experience any issues or require assistance, please contact our support team at support.transporeon.com. We apologize for any inconvenience caused and appreciate your patience.

The issue affecting the Autonomous Procurement module was resolved as of 15:40 CEST today, May 5, 2026. We appreciate your patience and understanding during this incident. Should you require additional information or support, please visit support.transporeon.com. We are happy to assist you.

Some carrier customers may have experienced data transmission delays while working on the Transporeon platform on Wednesday, April 29, 2026, starting at approximately 09:30 AM CEST. We are aware of the issue and are currently investigating it with the highest priority. Further updates will be sent as our engineers make progress towards a resolution If you require immediate assistance, please contact our Support team at https://support.transporeon.com. We sincerely apologize for the inconvenience and reassure you of our determination to resolve this issue promptly and accurately.

We would like to inform that the root cause of the incident affecting data transmission delays for carriers was fixed as of 11:15 AM CEST on April 29, 2026 (same day). We are still working on delayed data reprocessing and monitoring the platform’s stability. We appreciate your understanding and sincerely apologize for any inconvenience caused. If you need additional information or support, please contact us at https://support.transporeon.com. We will be glad to assist you.

Please be informed that full service has been restored, and a period of stability has been observed. All delayed data has been reprocessed. The incident has been resolved on our end, and we appreciate your patience during this time. Should you need additional information or support, please reach out to us via https://support.transporeon.com. We will be glad to assist you.