Transporeon Outage History

Transporeon is up right now

There were 14 Transporeon outages since February 4, 2026 totaling 92h 14m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://transporeon.statuspage.io

Notice April 29, 2026

Data transmission delays for some carrier customers (Wed 2026-04-29)

Detected by Pingoru
Apr 29, 2026, 08:13 AM UTC
Resolved
Apr 29, 2026, 10:38 AM UTC
Duration
2h 25m
Affected: Data transmission
Timeline · 3 updates
  1. identified Apr 29, 2026, 08:13 AM UTC

    Some carrier customers may have experienced data transmission delays while working on the Transporeon platform on Wednesday, April 29, 2026, starting at approximately 09:30 AM CEST. We are aware of the issue and are currently investigating it with the highest priority. Further updates will be sent as our engineers make progress towards a resolution If you require immediate assistance, please contact our Support team at https://support.transporeon.com. We sincerely apologize for the inconvenience and reassure you of our determination to resolve this issue promptly and accurately.

  2. monitoring Apr 29, 2026, 09:28 AM UTC

    We would like to inform that the root cause of the incident affecting data transmission delays for carriers was fixed as of 11:15 AM CEST on April 29, 2026 (same day). We are still working on delayed data reprocessing and monitoring the platform’s stability. We appreciate your understanding and sincerely apologize for any inconvenience caused. If you need additional information or support, please contact us at https://support.transporeon.com. We will be glad to assist you.

  3. resolved Apr 29, 2026, 10:38 AM UTC

    Please be informed that full service has been restored, and a period of stability has been observed. All delayed data has been reprocessed. The incident has been resolved on our end, and we appreciate your patience during this time. Should you need additional information or support, please reach out to us via https://support.transporeon.com. We will be glad to assist you.

Read the full incident report →

Notice April 28, 2026

A brief disruption in availability of Transporeon Platform (Tue 2026-04-28)

Detected by Pingoru
Apr 28, 2026, 12:17 PM UTC
Resolved
Apr 28, 2026, 12:34 PM UTC
Duration
17m
Affected: Login
Timeline · 2 updates
  1. monitoring Apr 28, 2026, 12:17 PM UTC

    Some customers may have experienced a brief disruption in availability while using the Transporeon Platform at approximately 14:00 CEST for no longer than 5 minutes on April 28th, 2026. The platform is now fully operational, and you can continue working as usual. We will continue to actively monitor the platform’s status. If you require assistance or have additional questions, please contact support through the usual process at https://support.transporeon.com. We sincerely apologize for any inconvenience this may have caused and assure you of our commitment to resolving the issue promptly and effectively.

  2. resolved Apr 28, 2026, 12:34 PM UTC

    The incident causing a brief disruption in the availability of the Transporeon Platform has been resolved, and a period of stability has been observed since 14:05 CEST on April 28th, 2026. We appreciate your understanding and sincerely apologize for any inconvenience caused. If you need additional information or support, please contact us at https://support.transporeon.com. We will be glad to assist you.

Read the full incident report →

Minor April 28, 2026

Time Slot Management disruption (Tue 2026-04-28)

Detected by Pingoru
Apr 28, 2026, 06:12 AM UTC
Resolved
Apr 28, 2026, 07:14 AM UTC
Duration
1h 1m
Affected: Time Slot Management
Timeline · 3 updates
  1. investigating Apr 28, 2026, 06:12 AM UTC

    Some customers may encounter difficulties in working with the Time Slot Management module starting Tuesday 28-Apr, 2026 07:30 CEST. We are aware of the issue and investigating, aiming to resolve this soon. Further updates will be provided as our engineers make progress toward a resolution. If you require immediate assistance, please contact our Support team at https://support.transporeon.com. We sincerely apologize for the inconvenience and assure you of our commitment to resolving this issue promptly and accurately.

  2. monitoring Apr 28, 2026, 06:27 AM UTC

    The incident affecting Time Slot Management was resolved at 08:25 AM CEST on the same day. All Transporeon platform components are now operational, and you may continue using them as usual. We will continue to monitor the situation to ensure platform stability. If you need additional information or support, please contact us at https://support.transporeon.com. We will be glad to assist you.

  3. resolved Apr 28, 2026, 07:14 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor April 24, 2026

Data transmission disruptions (Fri 2026-04-24)

Detected by Pingoru
Apr 24, 2026, 09:32 AM UTC
Resolved
Apr 24, 2026, 11:00 AM UTC
Duration
1h 28m
Affected: Data transmission
Timeline · 3 updates
  1. identified Apr 24, 2026, 09:32 AM UTC

    Some customers may be experiencing data transmission disruptions while working on the Transporeon platform on Friday, April 24, 2026, starting at approximately 11:00 AM CEST. We are aware of the issue and are currently working on a fix with the highest priority. Further updates will be provided as our engineers make progress toward a resolution. If you require immediate assistance, please contact our Support team at https://support.transporeon.com. We sincerely apologize for the inconvenience and assure you of our commitment to resolving this issue promptly and accurately.

  2. monitoring Apr 24, 2026, 09:53 AM UTC

    The incident affecting data transmission on the Transporeon platform was resolved at 11:30 AM CEST on the same day. All Transporeon platform components are now operational, and you may continue using them as usual. Please note that some overall slowness and data transmission delays may persist for a short period. We will continue to monitor the situation to ensure platform stability. If you need additional information or support, please contact us at https://support.transporeon.com. We will be glad to assist you.

  3. resolved Apr 24, 2026, 11:00 AM UTC

    The incident affecting data transmission on the Transporeon platform has been resolved, and a period of stability has been observed since 11:30 AM CEST on April 24, 2026. We appreciate your understanding and sincerely apologize for any inconvenience caused. If you need additional information or support, please contact us at https://support.transporeon.com. We will be glad to assist you.

Read the full incident report →

Notice April 13, 2026

Limited Availability for Autonomous Procurement for some customers on offer acceptance (Mon 2026-04-13)

Detected by Pingoru
Apr 13, 2026, 10:46 AM UTC
Resolved
Apr 13, 2026, 10:46 AM UTC
Duration
Timeline · 1 update
  1. resolved Apr 13, 2026, 10:46 AM UTC

    Some customers may have experienced degraded performance of the Autonomous Procurement module, impacting only offer acceptance, from approximately 11:00 AM CEST to 12:40 PM CEST on Monday, April 13th, 2026. There was no impact on data integrity during the incident, and all data was reprocessed after the fix was deployed. This incident affected only the Autonomous Procurement module; all other Transporeon modules remained unaffected, and you could continue working with them without interruption during this time. If you require additional information or support, please reach out to us at https://support.transporeon.com. We apologize for the inconvenience and appreciate your patience.

Read the full incident report →

Notice April 3, 2026

Data transmission delays for some carrier customers (Friday 2026-04-03)

Detected by Pingoru
Apr 03, 2026, 07:33 PM UTC
Resolved
Apr 03, 2026, 07:39 PM UTC
Duration
6m
Affected: Data transmission
Timeline · 2 updates
  1. monitoring Apr 03, 2026, 07:33 PM UTC

    Some carrier customers may have experienced data transmission delays while working on the Transporeon platform on Friday, April 03, 2026, starting at approximately 18:30 CEST. The issue causing data transmission delays has been identified and resolved, and a period of stability has been observed as of 21:30 CEST on April 03, 2026 (same day). All systems should now be operating normally, but we will continue with further monitoring. We appreciate your patience and understanding during this incident. Should you need additional information or support, please reach out to us via www.support.transporeon.com.

  2. resolved Apr 03, 2026, 07:39 PM UTC

    Please be informed that full service has been restored, and a period of stability has been observed. All delayed data has been reprocessed. The incident has been resolved on our end, and we appreciate your patience during this time. Should you need additional information or support, please reach out to us via support.transporeon.com. We will be glad to assist you.

Read the full incident report →

Notice March 19, 2026

Limited availability of the Analytics module of Transporeon platform (Thu 2026-03-19)

Detected by Pingoru
Mar 19, 2026, 02:26 PM UTC
Resolved
Mar 19, 2026, 01:00 PM UTC
Duration
Timeline · 1 update
  1. resolved Mar 19, 2026, 02:26 PM UTC

    Some customers may have been experiencing issues while working on the Analytics module of the Transporeon platform, starting at approximately 14:57 and until 15:14 CET on March 19th, 2026. Other modules of the Transporeon platform remained unaffected, and operations were possible on them as usual during this time. If you require additional information or support, please reach out to us at https://support.transporeon.com. We apologize for the inconvenience and appreciate your patience.

Read the full incident report →

Minor March 16, 2026

Delays on the Transporeon platform (Monday, 2026-03-16)

Detected by Pingoru
Mar 16, 2026, 01:33 PM UTC
Resolved
Mar 16, 2026, 04:40 PM UTC
Duration
3h 6m
Affected: Data transmissionTransport AssignmentTime Slot Management
Timeline · 5 updates
  1. investigating Mar 16, 2026, 01:33 PM UTC

    Some customers may be experiencing delays while working on the Transporeon platform today, Monday, March 16, 2026, starting at approximately 13:20 CET. We are aware of the issue and are currently investigating it with the highest priority. We will send further updates as our engineers make progress towards a resolution. Our current recommendation is to wait until our engineers restore the currently delayed data transmission. Data remains intact and no loss has been observed. Please expect the next update within the next hour. If you require immediate assistance, please contact our Support team at https://support.transporeon.com. We sincerely apologize for the inconvenience and reassure you of our determination to resolve this issue promptly and accurately.

  2. identified Mar 16, 2026, 02:50 PM UTC

    The root cause of the incident that caused delays on the Transporeon platform has been identified and fixed as of 15:30 CET, March 16, 2026 (same day). Please allow us some time for final data reprocessing. We will post a separate notification here as soon as all data reprocessing is complete. We appreciate your understanding and sincerely apologize for any inconvenience caused. Should you require additional information or support, please reach out to us via https://support.transporeon.com, and we will be glad to assist you.

  3. monitoring Mar 16, 2026, 03:43 PM UTC

    A period of stability has been observed, and data reprocessing is still underway and proceeding as expected, so the incident state is currently under "monitoring." We would like to inform that some customers may experience delayed results when using the global search tool during this time. You can still search for data manually by applying filters to the respective columns. We will provide a further update as soon as the remaining data is fully reprocessed. If you require immediate assistance, please contact our Support team at https://support.transporeon.com. We appreciate your understanding and sincerely apologize for any inconvenience caused.

  4. resolved Mar 16, 2026, 04:40 PM UTC

    The incident affecting delays on the Transporeon platform has been fully resolved, and the data has been duly reprocessed. You can proceed working on the platform as usual. We understand how critical our services are to your daily operations, as well as to your users, partners, and customers. We sincerely apologize for any disruption this incident may have caused to your business operations and appreciate your patience. Should you require additional information or support, please reach out to us at https://support.transporeon.com. We are happy to assist you.

  5. postmortem Mar 20, 2026, 02:57 PM UTC

    On Monday, March 16, 2026, at approximately 13:20 CET, the Transporeon platform experienced processing delays resulting from an accumulation of events within internal distribution queues. Technical analysis identified the root cause as degraded performance of the messaging broker database under peak load conditions. System remediation was successfully achieved following a database optimization at 15:30 CET, which restored standard performance levels. By 17:40 CET, all backlogged queues were fully processed, and the platform returned to normal operational status. To mitigate future occurrences, we have implemented enhanced preventive measures to bolster system resilience against high-load scenarios. We sincerely apologize for any disruption this may have caused and appreciate your understanding.

Read the full incident report →

Minor February 24, 2026

Limited availability of Transport Assignment module (Tue 2026-02-24)

Detected by Pingoru
Feb 24, 2026, 09:23 AM UTC
Resolved
Feb 24, 2026, 10:42 AM UTC
Duration
1h 18m
Affected: Transport Assignment
Timeline · 2 updates
  1. monitoring Feb 24, 2026, 09:24 AM UTC

    Some customers have experienced limited availability of the Transport Assignment module starting at approximately 10:00 AM CET on February 24, 2026. The issue has been resolved, and we are continuing to monitor the situation. If you need assistance or have additional questions, please request support through the usual process at https://support.transporeon.com. We sincerely apologize for the inconvenience and assure you of our commitment to resolving this issue promptly and accurately.

  2. resolved Feb 24, 2026, 10:42 AM UTC

    Please be informed that full service has been restored, and a period of stability has been observed. The incident has been resolved on our end, and we appreciate your patience during this time. Should you need additional information or support, please reach out to us via support.transporeon.com. We will be glad to assist you.

Read the full incident report →

Minor February 18, 2026

Data transmission delays (Wed 2026-02-18)

Detected by Pingoru
Feb 18, 2026, 10:24 AM UTC
Resolved
Feb 18, 2026, 11:40 AM UTC
Duration
1h 16m
Affected: Data transmission
Timeline · 3 updates
  1. identified Feb 18, 2026, 10:24 AM UTC

    Some customers may be experiencing data transmission delays while working on the Transporeon platform on Wednesday, February 18, 2026, starting at approximately 11:00 CET. We are aware of the issue and are currently investigating it with the highest priority. Further updates will be sent as our engineers make progress towards a resolution If you require immediate assistance, please contact our Support team at https://support.transporeon.com. We sincerely apologize for the inconvenience and reassure you of our determination to resolve this issue promptly and accurately.

  2. monitoring Feb 18, 2026, 10:41 AM UTC

    The issue causing data transmission delays has been identified and resolved, and a period of stability has been observed as of 11:40 AM CET on February 18, 2026 (same day). All systems should now be operating normally, but we will continue with further monitoring. We appreciate your patience and understanding during this incident. Should you need additional information or support, please reach out to us via www.support.transporeon.com.

  3. resolved Feb 18, 2026, 11:40 AM UTC

    Please be informed that full service has been restored, and a period of stability has been observed. All delayed data has been reprocessed. The incident has been resolved on our end, and we appreciate your patience during this time. Should you need additional information or support, please reach out to us via support.transporeon.com. We will be glad to assist you.

Read the full incident report →

Notice February 12, 2026

Delayed results in the global search tool of the Transporeon platform (Thu 2026-02-12)

Detected by Pingoru
Feb 12, 2026, 09:00 AM UTC
Resolved
Feb 12, 2026, 10:35 AM UTC
Duration
1h 35m
Affected: Data transmission
Timeline · 2 updates
  1. identified Feb 12, 2026, 09:00 AM UTC

    Some customers might experience delayed results with the global search tool while using the Transporeon platform starting from approximately 8:55 AM CET on Thursday, February 12, 2026. We are aware of the incident and are actively working to resolve it as quickly as possible. Please note that the data should be available and can be searched manually by applying filters in the respective columns. If you need additional information or support, please reach out to us via http://support.transporeon.com. We apologize for the inconvenience this has caused.

  2. resolved Feb 12, 2026, 10:35 AM UTC

    The incident affecting the global search tool of Transporeon platform has been resolved, and a period of stability has been observed starting from approximately 11:30 AM CET on Thursday, February 12, 2026. We appreciate your understanding and sincerely apologize for any inconvenience caused. Should you need additional information or support, please reach out to us via https://support.transporeon.com, and we will be glad to assist you.

Read the full incident report →

Major February 11, 2026

Limited availability of Transporeon Platform (Wed 2026-02-11)

Detected by Pingoru
Feb 11, 2026, 11:54 AM UTC
Resolved
Feb 11, 2026, 02:23 PM UTC
Duration
2h 28m
Affected: LoginData transmissionTransport AssignmentTime Slot ManagementFreight Procurement
Timeline · 5 updates
  1. investigating Feb 11, 2026, 11:54 AM UTC

    Some customers may have been experiencing limited availability of the Transporeon Platform starting from approximately 12:50 PM CET on February 11th, 2026. We are aware of the issue and are currently investigating it with the highest priority. We aim to provide you with the next update shortly. If you need assistance or have additional questions, please request support through the usual process at https://support.transporeon.com. We sincerely apologize for the inconvenience and assure you of our commitment to resolving this issue promptly and accurately.

  2. identified Feb 11, 2026, 12:13 PM UTC

    We would like to inform you that the root cause of the incident affecting the availability of the Transporeon platform has been identified. The team is making steady progress in restoring the platform's availability. We sincerely apologize for any inconvenience this may cause to your operations. Should you need additional information or support, please reach out to us via https://support.transporeon.com.

  3. identified Feb 11, 2026, 12:44 PM UTC

    The incident affecting the Transporeon Platform has been resolved, and a period of stability has been observed starting from approximately 1:30 PM CET on February 11, 2026. The event was limited to affecting only the login functionality of the Transporeon platform. Data transmission remained unaffected. We will continue to monitor the situation to ensure that the platform remains stable. We appreciate your patience and understanding during this phase. Should you need additional information or support, please reach out to us via https://support.transporeon.com/

  4. monitoring Feb 11, 2026, 12:45 PM UTC

    We will continue to monitor the situation to ensure that the platform remains stable. We appreciate your patience and understanding during this phase.

  5. resolved Feb 11, 2026, 02:23 PM UTC

    The incident affecting the availability of the Transporeon Platform on Wednesday, February 11, 2026, has been resolved. A period of stability has been observed starting from 1:30 PM CET on the same day. The scope was limited to login issues only and had no impact on data transmission. You may now continue using the Transporeon platform as usual. We understand how critical our services are to your daily operations, as well as to your users, partners, and customers. We sincerely apologize for any disruption this incident may have caused to your business operations and appreciate your patience. Should you require additional information or support, please reach out to us at https://support.transporeon.com. We are happy to assist you.

Read the full incident report →

Major February 5, 2026

Limited Availability of Rate Management Module and Transport Assignment Process Delays (Thu 2026-02-05)

Detected by Pingoru
Feb 05, 2026, 07:44 AM UTC
Resolved
Feb 06, 2026, 02:20 PM UTC
Duration
1d 6h
Affected: LoginData transmissionTransport Assignment
Timeline · 6 updates
  1. investigating Feb 05, 2026, 07:44 AM UTC

    Some customers may have been experiencing issues while working on the Rate Management module of the Transporeon platform, starting at approximately 8:05 AM CET on February 5th, 2026. We are aware of the issue and are currently investigating it with the highest priority. We aim to provide you with the next update shortly. If you require additional information or support, please reach out to us at https://support.transporeon.com. We apologize for the inconvenience and appreciate your patience.

  2. identified Feb 05, 2026, 09:09 AM UTC

    Please note that an issue affecting the Rate Management module and delays related to other transport assignment processes has been identified. The team is making progress and putting in all the necessary efforts to ensure data integrity. If you require additional information or support, please reach out to us at https://support.transporeon.com.

  3. identified Feb 05, 2026, 10:40 AM UTC

    Please be informed that our engineers are currently performing a service restoration to resolve an issue affecting the Rate Management module. During this time, some customers may experience brief interruptions when logging into the Transporeon platform. Until the issue is fully resolved, delays in data transfer may occur, which could affect data synchronization between your systems and Transporeon. We are working to ensure full data integrity is maintained throughout this process. If you require additional information or support, please reach out to us at https://support.transporeon.com. We apologize for the inconvenience and appreciate your patience.

  4. identified Feb 05, 2026, 01:22 PM UTC

    Our technical teams continue to work with the highest priority on the full restoration of the Rate Management module and the stabilization of transport assignment processes. While we are making steady progress, some customers may still encounter issues with the Rate Management module and data transmission delays. Please be assured that we have mobilized all necessary engineering resources and subject matter experts to resolve the remaining bottlenecks. We are committed to ensuring data integrity throughout this restoration. We understand the impact this issue has on your operations and sincerely appreciate your continued patience. Further information will be provided as soon as significant progress is made or the situation changes.

  5. monitoring Feb 05, 2026, 02:55 PM UTC

    The issue affecting the Rate Management module and transport assignment processes has been resolved, and a period of stability has been observed starting from approximately 3:15 PM CET on February 5, 2026. While all systems are now operational, some data transmission slowness may persist across the platform for a short period as background processes stabilize. Our technical teams will continue to monitor the situation closely to ensure that the platform remains stable and performs at optimal levels. We appreciate your patience and understanding during this restoration phase. Should you require additional information or support, please reach out to us at https://support.transporeon.com/.

  6. resolved Feb 06, 2026, 02:20 PM UTC

    We would like to confirm that the issue affecting the Rate Management module and transport assignment processes was fully resolved as of 3:15 PM CET on February 5, 2026. Following a successful service restoration and a period of observed stability, all systems have returned to normal operational levels. We understand that this incident may have caused operational challenges for your business. We are currently conducting a thorough internal review, and once this is complete, we will share a detailed technical explanation. We will continue to keep you informed. If you require additional information or support, please reach out to us at https://support.transporeon.com.

Read the full incident report →

Critical February 4, 2026

Limited availability of Transporeon Platform (Wed 2026-02-04)

Detected by Pingoru
Feb 04, 2026, 12:15 PM UTC
Resolved
Feb 06, 2026, 10:49 AM UTC
Duration
1d 22h
Affected: LoginData transmissionTransport AssignmentTime Slot ManagementFreight Procurement
Timeline · 8 updates
  1. investigating Feb 04, 2026, 12:15 PM UTC

    Some customers may have been experiencing limited availability of the Transporeon Platform starting from approximately 1 PM CET on February 4th, 2026. We are aware of the issue and are currently investigating it with the highest priority. We aim to provide you with the next update shortly. If you need assistance or have additional questions, please request support through the usual process at https://support.transporeon.com. We sincerely apologize for the inconvenience and assure you of our commitment to resolving this issue promptly and accurately.

  2. investigating Feb 04, 2026, 12:46 PM UTC

    Please rest assured that the issue concerning the Transporeon Platform's availability is under thorough investigation, and all operational teams are working on it with the utmost priority. Our unwavering goal is to restore full service as swiftly as possible. We aim to provide you with the next update shortly and sincerely apologize for the inconvenience it may cause. If you require additional information or support, please do not hesitate to reach out to us via https://support.transporeon.com/

  3. identified Feb 04, 2026, 01:33 PM UTC

    Please be informed that the root cause of the incident affecting the Transporeon platform's availability has been identified, and the team is progressing with restoring platform availability. We sincerely apologize for any inconvenience this may cause to your operations. Should you need additional information or support, please reach out to us via https://support.transporeon.com.

  4. identified Feb 04, 2026, 02:01 PM UTC

    The team is making steady progress in restoring the Transporeon Platform and is focused on enabling customer traffic soon. Rest assured, we will keep you informed with regular updates on the progress. We sincerely appreciate your patience and understanding during this time. For any additional information or support, please reach out to us via https://support.transporeon.com/. We'll be glad to assist you.

  5. identified Feb 04, 2026, 03:01 PM UTC

    The team continues with the highest priority to restore services on the Transporeon Platform. We are progressing with removing internal blockers before re-enabling customer traffic. We are committed to keeping you informed and will notify you as soon as access is restored. We sincerely apologize and count on your understanding.

  6. monitoring Feb 04, 2026, 04:13 PM UTC

    The issue affecting the Transporeon Platform has been resolved, and a period of stability has been observed starting from approximately 5 PM CET on February 4, 2026. All systems should now be operating, but some overall slowness of the Platform might occur for some time. We will continue to monitor the situation to ensure that the platform remains stable. We appreciate your patience and understanding during this phase. Should you need additional information or support, please reach out to us via https://support.transporeon.com/ and we will respond withing the next support window.

  7. resolved Feb 06, 2026, 10:49 AM UTC

    The incident affecting the availability of the Transporeon Platform (Wednesday, 2026-02-04) has been resolved. A period of stability has been observed starting from approximately 5 PM CET on February 4, 2026. You may now continue using the Transporeon platform as usual. We appreciate your patience and sincerely apologize for any inconvenience this may have caused. Should you require additional information or support, please reach out to us at https://support.transporeon.com. We are happy to assist you.

  8. postmortem Feb 09, 2026, 03:16 PM UTC

    On Wednesday, February 4, 2026, starting at approximately 1 PM CET, the Transporeon Platform experienced limited availability due to an infrastructure incident affecting our data center. During an infrastructure change performed to expand system capacity, unexpected communication delays between infrastructure components triggered the activation of safety mechanisms. This led to a resource-related chain reaction resulting in a platform outage. Customer traffic was temporarily blocked to prevent further disruption, and platform services and applications were restarted in the background. Access to the platform was restored for customers at 5:06 PM CET, same day, following successful validation. After data reprocessing, we fully restored the affected services, and the platform returned to normal operation. We apologize for the inconvenience caused and are implementing corrective measures to prevent similar incidents in the future.

Read the full incident report →

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