Transact had 79 outages in the last 2 years totaling 4664h 58m of downtime — averaging 3.2 incidents per month.
There were 79 Transact outages since April 14, 2026 totaling 4664h 58m of downtime. Each is summarised below — incident details, duration, and resolution information.
This incident has been resolved and all systems are now operating normally. Clients who send files to be imported using the autorun facility between 4:10 PM EDT and 7:10 EDT may need to resend those files.
We’re investigating this issue: Current status and actions being taken: We’re seeing renewed, elevated error rates and latency affecting customers using Enterprise Key Management (EKM). Affected customers may experience issues sending messages and loading some channels. Our team is actively investigating this issue. Estimated time to resolution: No ETA at this time. Scope: This isn't affecting any specific region, but a percentage of Enterprise Key Management customers may experience impact globally. Current impact to end users: Customers using Enterprise Key Management (EKM) may experience issues sending messages and loading some channels. Known workarounds: No known workarounds at this time. We'll continue to provide updates every 30 minutes until the impact is resolved for all users.
The scheduled maintenance has been completed and the impacted systems are operating normally.
The scheduled maintenance has been completed and the impacted systems are operating normally.
On May 8, 2026, some customers utilizing Atlassian products experienced elevated error rates and degraded performance. The issue has now been resolved, and the service is operating normally for all affected customers.
Resolved.
Our engineers have monitored the fix and confirmed the issue with Mail delay has been resolved. All services are now operating normally at this time
The issue causing failures in the lookup objects within JSM Automation has been resolved. A fix was implemented to address the problem and the service is now operating normally for all affected customers.
The issue causing Jira users inability to log time on business board has been resolved. A fix was deployed to address the problem and the service is operating normally for all affected customers.
Resolved.
The Software Bulletin notification has been removed from the site.
The Jira Work Item View experience has been restored to normal service. Our teams are continuing to investigate the root cause affecting this issue. We will provide more details once we identify the root cause
The scheduled maintenance has been completed and the impacted systems are operating normally.
This incident has been resolved and all systems are now operating normally. Impacted clients may need to reattempt yesterday’s failed transactions within Online Service Manager.
This incident has been resolved and all systems are now operating normally.
This incident has been resolved and all systems are now operating normally.
The scheduled maintenance has been completed and the impacted systems are operating normally.
Resolved.
This incident has been resolved and all systems are now operating normally.
The scheduled maintenance has been completed and the impacted systems are operating normally.
This issue has been resolved and the system is operating normally.
Resolved.
This incident has been resolved and all systems are now operating normally.
Resolved.
Incident closed.