Transact experienced a minor incident on August 31, 2026, lasting 9d 19h. The incident has been resolved; the full update timeline is below.
Update timeline
- monitoring Aug 31, 2026, 11:00 PM UTC
Maintenance Tasks: Illumia's Cloud Services team will be performing scheduled maintenance on the eAccounts environment. Expected Impact: No service interruptions or user impact are expected during the maintenance window. If you have any questions, please open a case via Illumia Connect or call Illumia Support at 888-381-8054, Option 2.
- monitoring Sep 01, 2026, 02:00 AM UTC
The scheduled maintenance has been completed and the impacted systems are operating normally.