Transact incident
NetMenu - Upgrade Notification - US 1 Production, US 15 Production, US 16 Production
Resolved after 3 days 16 hours, on September 10, 2026.
The scheduled maintenance has been completed and the impacted systems are operating normally.
Update timeline
- monitoring Sep 10, 2026, 05:00 AM UTC
Maintenance tasks: Illumia will be upgrading NetMenu CBORD Hosted (SaaS) to Release v26.04.0100 in the following environments: NetMenu US 16 Production, NetMenu US 15 Production, NetMenu US 1 Production from 1:00 AM to 6:00 AM your local time Release notes for this release can be accessed from the CBORD Hub by selecting Support > Support Help Center > Release Notes & User Guides. US: https://hub.cbord.com Canada: https://ca.hub.cbord.com Australia: https://au.hub.cbord.com Expected impact: The system will be unavailable during the upgrade installation. We apologize for any inconvenience.
- monitoring Sep 10, 2026, 10:00 AM UTC
The scheduled maintenance has been completed and the impacted systems are operating normally.
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