Transact experienced a minor incident on September 4, 2026, lasting 7d 4h. The incident has been resolved; the full update timeline is below.
Update timeline
- monitoring Sep 04, 2026, 05:31 PM UTC
Illumia Engineers are investigating a subset of clients having issue Data syncs with the service(s) Cloud POS.
- monitoring Sep 04, 2026, 06:40 PM UTC
Illumia Engineers have determined that the vendor is applying resolution to underlying infrastructure and we have seen performance starting to recover.
- monitoring Sep 04, 2026, 07:20 PM UTC
This incident has been resolved and all systems are now operating normally.